Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Erika Brena

Lakeland,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience

Work History

Associate

Amazon Air
Lakeland, FL
04.2023 - Current
  • Loaded and unloaded materials onto or from pallets, trays, racks, and shelves by hand.
  • Attended regularly scheduled safety meetings and upheld protocol for lasting compliance and workplace health.
  • Performed demanding physical work over extended periods and modeled positive attitude.
  • Gained independent working skills and guided and mentored less experienced team members.
  • Demonstrated best safety practices working at heights and lifting various objects.

Cashier Specialist

Chipotle
Lakeland, FL
04.2021 - 09.2021
  • Completed advanced cashiering functions such as processing returns, payment reversals and exchanges.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction.
  • Processed payments promptly for customers to exceed productivity standards.
  • Worked closely with front-end staff to assist customers.

Education

High School Diploma -

Kathleen Senior High School
Lakeland, FL
12.2022

Skills

  • Complex Problem-Solving
  • Work Planning and Prioritization
  • Courteous and Professional
  • Customer Engagement
  • Product and Service Sales
  • Workplace Safety
  • Issue Resolution
  • Shipment Processing
  • Time Management
  • Attention to Detail
  • Stocking and Replenishing
  • Calendar Management
  • Customer Service
  • Reliable and Punctual
  • Flexible Schedule

Languages

English
Native/ Bilingual
Spanish
Limited

Timeline

Associate

Amazon Air
04.2023 - Current

Cashier Specialist

Chipotle
04.2021 - 09.2021

High School Diploma -

Kathleen Senior High School

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Erika Brena