A’Kyra Davis
Amazon
COLUMBUS,GA
3
years of professional experience
Detail-oriented Customer Service Associate experienced in analyzing feedback to implement service enhancements. Delivered impactful results through effective time management and complex problem-solving in high-demand environments. Focused on fostering collaboration and maintaining operational efficiency to drive customer satisfaction.
Work History
Associate
2 Months- Provided support during peak hours, maintaining service quality in high-demand situations.
- Contributed to store policies and operational procedures.
- Streamlined backroom organization, improving accessibility of products for sales floor replenishment.
Associate
1 Year 4 Months- Collaborated with team members to enhance customer service and resolve inquiries effectively.
- Executed daily operational tasks, ensuring compliance with safety and efficiency standards.
- Assisted in inventory management by tracking stock levels and organizing merchandise displays.
- Adapted quickly to new systems and procedures, facilitating smooth workflow transitions.
Team Member
9 Months- Delivered exceptional customer service in high-volume environment, ensuring satisfaction and repeat visits.
- Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
- Collaborated with team members to maintain cleanliness and organization throughout dining area and kitchen.
- Assisted in training new staff on operational procedures and customer interaction protocols.
- Engaged with guests to provide personalized service, fostering a welcoming atmosphere.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
High School Diploma
- Awarded [Volleyball Honorable Mention, all-region (GHSA), 2x back-to-back Region Champions ( basketball), 2024 GHSA runners-up, State Playoffs appearances 2020-2024.
- Extracurricular Activities: [Basketball, Volleyball, Track, Competitive cheerleading].
- [ Younglife, Zeta Phi Beta Sorority Incorporated Youth-Auxiliary, Fellow Christian Leadership, Debate Club.] Member
- Elected Captain of [ Volleyball]
- [Zeta Phi Beta Sorority Incorporated 2x] Scholarship Recipient
Bachelor of Pharmaceutical Sciences
Skills
Customer service
Customer interaction
Customer engagement
Cash handling
Complex Problem-solving
Time management
Workplace safety
Computer skills
Complex Problem-solving
Decision-making
Leadership qualities
Relationship building
Courteous and professional
Flexible schedule
Timeline
Associate
Amazon
06.2026 - CurrentRead More
Associate
Walmart
02.2025 - 06.2026Read More
Team Member
Chick-fil-A
11.2023 - 08.2024Read More
Florida Agricultural And Mechanical University
Bachelor of Pharmaceutical Sciences
Read More
Hardaway High School
High School Diploma
Read More