ERIKA Broekhuis

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.
• Handled cash transactions and maintained sales and payments records accurately.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.

• Drove routes to pick up and deliver loads, minimized safety issues, and maintained drivers' records for soldiers.

• Minimized safety issues with regular vehicle inspections and proper reporting of any incidents or concerns

• Used trailers safely, coupling and uncoupling connections with consistency and skill

• Complied fully with applicable rules and regulations, including sizes and weights of

loads, safe routes, and required break periods

• Kept vehicle in good working order with regular maintenance and basic repairs.

Dispatching vehicles

• Maintaining drivers records for soldiers

• Cleaned and sanitized restrooms, lobbies, hallways, breakrooms, and other public areas while adhering to health and safety regulations.

• Assisted with visual field testing and patient engagement, maintained smooth patient flow, and ordered contact lenses.

• Provided skincare services, educated clients on skincare, and managed appointments and payments.

• Performed skincare services, educated clients, and managed salon operations.

• Assisted clients with daily living tasks and developed individual education plans.