Erika Chichilitti
Croydon,PA
Summary
Highly-motivated Culinary Supervisor with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Culinary Supervisor
ACTS Retirement Community Southampton Estates
Southampton, PA
11.2022 - Current
- Scheduled shifts for culinary staff according to business needs while adhering to labor laws.
- Monitored kitchen operations to ensure quality control of all food products.
- Assigned tasks to staff members according to their qualifications and experience.
- Ensured compliance with safety regulations in the kitchen area.
- Created weekly production schedules for staff members based on customer demand.
- Analyzed complaints from customers regarding food quality or service issues, then took corrective action accordingly.
- Resolved conflicts among staff members in a professional manner while maintaining high morale levels.
- Distributed food to service staff for prompt delivery to customers.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Delegated work to staff, setting priorities and goals.
Server
The Province
Southampton, PA
05.2021 - 11.2022
- Greeted guests and provided menus.
- Assisted in training new servers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Cleaned tables and chairs to prepare dining area for next customers.
Server
ACTS Retirement Community Southampton Estates
Southampton, PA
10.2019 - 05.2021
- Assisted in training new servers.
- Greeted guests and provided menus.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
Gymnastics Coach
United Gymnastics Academy
Bristol, PA
06.2018 - 03.2020
- Conducted regular evaluations to assess student progress, identify areas for improvement and adjust training plans accordingly.
- Created a safe and supportive environment for athletes to practice their skills.
- Instructed athletes on proper techniques, safety measures and rules of the sport.
- Motivated athletes to reach their full potential while encouraging them to maintain a positive attitude.
- Provided feedback on form, technique, strategy and performance during practice sessions and competitions.
Education
Associate of Arts - Hospitality Management
Bucks County Community College
Newtown, PA05-2024
High School Diploma -
Neshaminy High School
Langhorne, PA06-2021
Bachelor of Arts - Business Administration And Management
Strayer University
Washington, DCSkills
- Food Preparation
- Food Safety
- Customer Service
- Worker Training
- Staff Forecasting
- High-volume dining
- Attention to Detail
- Reservations Coordination
- Organizational Skills
- Microsoft Excel
- Service Training
- Self Motivation
- Problem-solving abilities
- Opening and closing procedures
- Food and Beverage Service
- Cash Handling
- Hiring
Certification
- ServSafe Certification Exp 4/26/2027
Timeline
Culinary Supervisor
ACTS Retirement Community Southampton Estates
11.2022 - Current
Server
The Province
05.2021 - 11.2022
Server
ACTS Retirement Community Southampton Estates
10.2019 - 05.2021
Gymnastics Coach
United Gymnastics Academy
06.2018 - 03.2020
- ServSafe Certification Exp 4/26/2027
Associate of Arts - Hospitality Management
Bucks County Community College
High School Diploma -
Neshaminy High School
Bachelor of Arts - Business Administration And Management
Strayer University
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