Erika Chuatakoon
Fairfield,CA
Summary
Enthusiastic and reliable team player eager to contribute to company success through strong communication, attention to detail, and excellent organizational skills. Committed to supporting team goals and fostering a positive workplace environment. Adaptable and highly motivated to grow within diverse professional settings.
Overview
6
6
years of professional experience
Work History
Student Services Generalist
Solano Community College
Fairfield, CA
09.2022 - Current
- Reviewed applications to assess eligibility for financial and academic assistance for EOPS and Financial Aid departments.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Set up workshops and meetings through scheduling and reserving rooms and preparing supplies.
- Provided comprehensive support to students navigating the university’s online registration system through phone, email, and in-person assistance.
- Created and distributed informational materials about campus resources to students.
- Advised students on available financial aid opportunities in order to foster their academic success.
Inventory Associate/Parts Associate
CarMax
Fairfield, CA
05.2021 - 09.2022
- Maintained inventory count through receiving, labeling, and scanning merchandise daily (around 500 vehicles).
- Examined vehicles for defects in their mechanical or cosmetic quality to ensure customer satisfaction.
- Completed daily reconciliation reports to uncover and address inaccuracies in inventory.
- Managed the parts department inventory through inputting data into the parts system, labeling the various parts, and organizing them to ensure efficiency in the department.
- Navigated the parts electronic operating system to estimate the price of merchandise, create purchase orders for parts requested by technicians, and allocate parts to maintain an accurate inventory.
- Completed EH&S (Environmental Health and Safety) audits weekly to abide by state laws and regulations.
Guest Advocate
Target
Fairfield, CA
07.2019 - 05.2021
- Maintained guest satisfaction with forward-thinking strategies focused on addressing guest needs and resolving concerns.
- Coordinated with team members to promptly and efficiently meet guest needs.
- Provided information to guests regarding charge accounts and loyalty programs and helped to open and activate new accounts.
- Answered guest questions regarding available merchandise, sales, current prices and upcoming company changes.
Education
Bachelor of Science - Business Administration: Human Resource Management
Western Governors University
Salt Lake City, UT12-2025
Associate of Arts - Psychology
Solano Community College
Fairfield, CA12.2022
High School Diploma -
Fairfield High School
Fairfield, CA06.2018
Skills
- Organization
- Time Management
- Adaptability
- Communication
- Troubleshooting
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, SharePoint)
- Scheduling and Calendar Coordination
Timeline
Student Services Generalist
Solano Community College
09.2022 - Current
Inventory Associate/Parts Associate
CarMax
05.2021 - 09.2022
Guest Advocate
Target
07.2019 - 05.2021
Bachelor of Science - Business Administration: Human Resource Management
Western Governors University
Associate of Arts - Psychology
Solano Community College
High School Diploma -
Fairfield High School