Hi, I’m
Erika Collazos
Elizabeth,NJ
Overview
26
years of professional experience
Work History
Caliburguer
Cooker Operator
06.2016 - Current
Job overview
- Maintained a clean, safe workspace by adhering to strict sanitation guidelines and safety regulations.
- Ensured optimal taste consistency in each dish through ongoing taste-testing adjustments during the cooking process.
- Enhanced kitchen efficiency by streamlining cooking processes and organizing workstation layouts.
- Developed strong multitasking skills to manage multiple orders simultaneously while maintaining accuracy and efficiency.
- Improved food quality by ensuring proper execution of recipes and monitoring ingredient freshness.
- Expedited meal preparation with advanced planning, task delegation, and efficient use of resources.
Doctors Office
Medical Assistant
11.2003 - 12.2023
Job overview
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Caliburguer
Cashier
06.2010 - 06.2015
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Engaged with customers to understand their preferences.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions.
- Maintained precise cash drawer records by counting money at shift openings and closings.
Applebee's
Restaurant Hostess
08.2001 - 09.2001
Job overview
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Checked in with servers to confirm preparedness before seating customers.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Chevis Restaurant
Restaurant Hostess
07.2001 - 09.2001
Universal Orlando
Cashier
01.2000 - 05.2001
Job overview
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
Eyecandy
Clothes Seller
06.1999 - 01.2000
Job overview
- Collaborated with team members to achieve monthly sales targets, contributing to overall store success.
- Increased customer satisfaction by providing personalized fashion advice and recommendations.
- Facilitated a welcoming shopping atmosphere that encouraged new clients to return regularly while also building rapport with existing ones.
- Managed cash register transactions accurately while adhering to company security procedures.
Factory
Mug Decor
01.1999 - 05.1999
Job overview
- Worked well in a team setting, providing support and guidance.
- Decorating mugs
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Education
ServeSafe233 S. Waker Drive, Suite 3600 Chicago
Certificate from Food Handler
06.2025
Barista Cali Colombia
10.2017
Basic Bakery AssistanceCali Colombia
09.2017
Medical Assistance School Queens, NY
Medical Assistant, Phlebotomy And Instrumentation
10.2003
Dr Phillips Higth SchoolOrlando, FL
Higth school deploma
06.2001
Skills
- Multitasking capacity
- Ordering and purchasing
- Food safety
- Leadership and supervision
- Cooking methods
Languages
Spanish
Native or Bilingual
Timeline
Cooker Operator
Caliburguer
06.2016 - Current
Cashier
Caliburguer
06.2010 - 06.2015
Medical Assistant
Doctors Office
11.2003 - 12.2023
Restaurant Hostess
Applebee's
08.2001 - 09.2001
Restaurant Hostess
Chevis Restaurant
07.2001 - 09.2001
Cashier
Universal Orlando
01.2000 - 05.2001
Clothes Seller
Eyecandy
06.1999 - 01.2000
Mug Decor
Factory
01.1999 - 05.1999
ServeSafe
Certificate from Food Handler
Barista
Basic Bakery Assistance
Medical Assistance School
Medical Assistant, Phlebotomy And Instrumentation
Dr Phillips Higth School
Higth school deploma