Erika Sanders
Riverton,WY
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Administering vaccinations for all ages as well as intakes for patients of all ages.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Western Family Care
08.2019 - Current
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Implemented care and efficiency improvements to support and enhance office operations.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Prepared lab specimens for diagnostic evaluation.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Taught patients about medications, procedures, and care plan instructions.
- Oriented and trained new staff on proper procedures and policies.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Packaged and shipped specimens to central lab daily.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Collected blood samples in accordance with laboratory protocols and regulations.
Patient Relations Representative
Lander Medical Clinic
02.2015 - 08.2018
- Compiled and maintained patient medical records to keep information complete and up-to-date.
- Promoted a positive clinic environment by fostering strong relationships with patients and their families.
- Greeted and assisted patients with check-in procedures.
- Streamlined communication between patients and medical staff for improved healthcare experiences.
Education
CNA, General Health Science - Nursing
Central Wyoming College
Riverton, WYHigh School Diploma -
Shoshoni High School
Shoshoni, WY05.2014
Skills
- Professional Bedside Manner
- Vital Signs Documentation
- CPR/AED
- Medical Terminology
- Procedure Assistance
- Specimens collection and processing
- Vitals Collection and Documentation
- Compassionate
- Phlebotomy
- Anatomy and Physiology Knowledge
- Clinical and Operational Judgement
- Simple dressings
Timeline
Medical Assistant
Western Family Care
08.2019 - Current
Patient Relations Representative
Lander Medical Clinic
02.2015 - 08.2018
CNA, General Health Science - Nursing
Central Wyoming College
High School Diploma -
Shoshoni High School
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