Erika Espinoza
Saddle Brook,NJ
Summary
Customer-oriented Bartender offering 5-year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer. Creative and artistic team player with updated knowledge of menu items. Dedicated to providing positive customer experience to build loyal customer base. Familiar with numerous drinking-making techniques. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Bartender
Brooklake Country Club
Florham Park, NJ
03.2022 - Current
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Banquet Server/Bartender
Naninas In The Park
Belleville, NJ
08.2021 - 02.2022
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Greeted guests upon arrival and provided assistance throughout the event.
- Provided prompt, friendly service to all guests during banquets or catered events.
- Served beverages and appetizers to guests in an efficient manner.
- Ensured that all dishes were served at the correct temperature.
- Replenished buffet lines with fresh foods as needed.
- Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
- Provided refills on drinks as requested by customers.
- Answered questions regarding menu items and assisted guests in making selections.
- Provided exceptional service to high volume of daily customers.
Bartender
The Manor Restaurant
West Orange, NJ
04.2021 - 11.2021
- .
- Prepared cocktails for banquet events according to recipes and customer requests.
- Verified that guests had valid drink tickets before serving alcohol.
- Provided excellent customer service by engaging in friendly conversations with guests while mixing drinks.
- Neatly sliced and pitted fruit for garnishing drinks.
- Arranged bottles and glasses behind bar to make attractive displays.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
Bartender/Server
Mexico Bar and Grill
Paterson, NJ
02.2019 - 09.2021
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Education
Bartending
Famous Bartender School
Newark, NJ04-2018
GED -
Passaic County Community College
Paterson, NJSkills
- Menu Memorization
- Food Service
- Health codes compliance
- Beverage Preparation
- Proficient in mixology
- Outgoing Personality
- Menu knowledge
- Maintaining a clean bar
- Cocktail list development
- Bar service preparation
- Organizational ability
- Customer service expertise
Timeline
Bartender
Brooklake Country Club
03.2022 - Current
Banquet Server/Bartender
Naninas In The Park
08.2021 - 02.2022
Bartender
The Manor Restaurant
04.2021 - 11.2021
Bartender/Server
Mexico Bar and Grill
02.2019 - 09.2021
Bartending
Famous Bartender School
GED -
Passaic County Community College