Erika Ferguson
MOLINE,IL
Summary
Detail-oriented Household Manager with strong skills in project and financial management. Experienced in implementing effective routines and engaging educational activities for children, driving both household efficiency and child development.
Overview
20
20
years of professional experience
Work History
Household Manager
Self Employed
Moline, IL
10.2020 - Current
- Budgeting and finance: Managed household budget, tracked expenses, paid bills on time, and identified savings on food and household goods.
- Scheduling and Logistics: Organized family calendars. Planned daily routines, and medical appointments.
- Project Management: planned and managed home repair projects. Hired and supervised outside workers. Researched and bought big household items.
- Project Management: planned ans managed home repair projects. Hired and supervised outside workers. Researched and bought big household items.
- Child Development and Education: Created fun learning activities for children. Taught good daily habits. Encouraged social and emotional growth.
Dental Assistant
Familia Dental
Moline, IL
02.2018 - 10.2020
- Prepared examination rooms and sterilized instruments to maintain compliance with health regulations.
- Supported dentists during treatments by providing necessary tools and materials promptly.
- Coordinated appointments and follow-up visits to enhance patient satisfaction and retention.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for the next patient and maintain health and safety practices.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
Restaurant Hostess and Server
Village Inn
Moline, IL
06.2006 - 02.2018
- Greeted and seated guests promptly to enhance dining experience.
- Managed reservation system to optimize table turnover rates.
- Trained new hostesses on customer service standards and operational procedures.
- Collaborated with kitchen staff to ensure timely order delivery.
- Implemented efficient seating arrangements to improve guest flow during peak hours.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Delivered exceptional customer service, enhancing guest satisfaction and repeat patronage.
Education
Dental Assistant - Dental Hygiene
Dental Assistant Technologies
Moline, IL11.2014
High School Diploma -
Rock Island High School
Rock Island, IL05.2008
Skills
- Communication
- Teamwork
- Problem solving
- Planning and organizing
- Self-management
- Learning
- Technology
- Time management
- Attention to detail
- Leadership
Timeline
Household Manager
Self Employed
10.2020 - Current
Dental Assistant
Familia Dental
02.2018 - 10.2020
Restaurant Hostess and Server
Village Inn
06.2006 - 02.2018
Dental Assistant - Dental Hygiene
Dental Assistant Technologies
High School Diploma -
Rock Island High School