ALYSSA MCNAMARA
Saratoga Springs,NY
Summary
Attentive professional experienced in guiding and motivating top-quality work ethic. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy. Establishes clear guidelines and enforces consistent policies to keep team engagement satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
15
15
years of professional experience
Work History
Fleet and Commercial Sales Management
Mohawk Chevrolet
Malta, NY
03.2022 - Current
- Managed sales of commercial and fleet vehicles to business clients, focusing on long-term account relationships
- Identified client needs and recommended customized vehicle solutions to improve operational efficiency
- Negotiated pricing, contracts, and financing options to close high-value deals
- Coordinated with service and logistics teams to ensure timely delivery and customer satisfaction
- Consistently met or exceeded monthly and annual sales targets
- Generated new business through prospecting, networking, and client referrals
- Maintained and grew a portfolio of commercial accounts across multiple industries
- Delivered product presentations and fleet consultations tailored to business needs
- Acted as primary point of contact for fleet clients, ensuring ongoing support and retention
- Analyzed usage and lifecycle data to recommend cost-effective fleet upgrades
- Streamlined ordering and delivery processes for large-volume purchases
- Supported fleet management functions, including scheduling, inventory tracking, and client service
Assistant Manager
Stewart's Shops
Saratoga Springs, NY
09.2013 - 03.2022
- Retail operations management
- Training and development
- Time Management
- Accounting processes
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Completed inventory audits to identify losses and project demand.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
Daycare Teacher
Teddy Bear Daycare
Wilton, NY
12.2010 - 11.2014
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Taught children foundational skills in colors, shapes and letters.
- Organized and led activities to promote physical, mental and social development.
- Implemented hands-on, play-based strategies for experiential learning.
Education
Liberal Arts
Hudson Valley Community College
Troy, NY 09.2009 - 12.2009
High School Diploma -
Saratoga Springs High School
Saratoga Springs, NYSkills
- Sales production and monitoring
- Product and service retainment
- Staff development and training
- Retail and Commercial operations management
- Department growth and expansion
- Client relations and integration
Timeline
Fleet and Commercial Sales Management
Mohawk Chevrolet
03.2022 - Current
Assistant Manager
Stewart's Shops
09.2013 - 03.2022
Daycare Teacher
Teddy Bear Daycare
12.2010 - 11.2014
Liberal Arts
Hudson Valley Community College
09.2009 - 12.2009
High School Diploma -
Saratoga Springs High School