Erika Gallegos
Seagoville
Summary
Bilingual individual willing to go the extra mile to ensure quality service to each and every customer. A dependable Loan Specialist committed to explaining complex information in easy to understand terminology.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Mortgage Lender
Mr.Cooper
Coppell
12.2020 - 12.2022
- Researched customer inquiries regarding application status or processing issues.
- Ensured that all documents were accurately completed prior to submitting them for approval.
- Coordinated activities between various departments throughout the life cycle of a loan transaction.
- Advised clients on available options regarding refinancing or restructuring existing loans.
Warehouse Assistant
IMC
Dallas
04.2018 - 12.2020
- Ensured proper labeling of completed products before shipping out.
- Inspected product quality prior to packaging and shipment.
- Maintained inventory of raw materials, tools, parts, supplies, and finished goods.
- Communicated with team members regarding tasks assigned during shift.
Warehouse Assistant
Oreillys Distribution Center
Seagoville
04.2014 - 03.2015
- Received and processed incoming orders, ensuring accuracy of information.
- Cross-checked order forms against actual products received or sent out for accuracy.
- Packed goods for shipment, including labeling boxes and preparing shipping documents.
- Verified stock inventory levels and maintained records of items shipped and received.
Education
Eastfield Community College
Dallas, TX01-2015
High School Diploma -
Seagoville High School
Seagoville, Texas06-2013
Skills
- Loan processing
- Credit analysis
- Risk assessment
- Regulatory compliance
- Customer service
- Communication skills
- Team collaboration
- Attention to detail
- Residential mortgage lending regulations
- Teamwork
- Teamwork and collaboration
- Multitasking
- Self motivation
- Active listening
Timeline
Mortgage Lender
Mr.Cooper
12.2020 - 12.2022
Warehouse Assistant
IMC
04.2018 - 12.2020
Warehouse Assistant
Oreillys Distribution Center
04.2014 - 03.2015
Eastfield Community College
High School Diploma -
Seagoville High School