Lindsay Vipond
Ada,MI
Summary
Accomplished Loan Officer dependable in building customer base and exceeding business goals. Well-versed in loan products and customer engagement strategies.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Mortgage Lender
Guild Mortgage
07.2018 - 08.2023
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Worked with underwriters to fix application problems and resolve issues.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Explained different types of loans pertaining to client situations.
- Developed extensive network of referral partners to source new mortgage loan opportunities.
Mortgage Lender
Chemical Bank
09.2017 - 07.2018
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Worked with underwriters to fix application problems and resolve issues.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
Education
BBA - Management
Walden University
Minneapolis, MN04.2014
Associate of Arts - Business Administration
Grand Rapids Community College
Grand Rapids, MI05.2009
High School Diploma -
Calvin Christian High School
Grandville06.2007
Skills
- Negotiation Tactics
- Sales Development
- Sales Forecasting
- Document Analysis
- Refinancing Options
- Residential Mortgage Lending Regulations
- Referral Network Development
- Loan File Maintenance
- Property Evaluation
- Credit File Updating
- Income Evaluation
- Creditworthiness Determination
- Application Review
- Automated Underwriting System (AUS)
- Attention to Detail
- Loan Processing Coordination
- Credit History Review
- Wealth Planning
- Client Counseling
- Customer Service-Focused
- Practiced at FHA Loan Process
- Market Analysis
- Networking and Partnership Development
- Microsoft Office
- NMLS Registration
- Customer Service
- Staff Management
Timeline
Mortgage Lender
Guild Mortgage
07.2018 - 08.2023
Mortgage Lender
Chemical Bank
09.2017 - 07.2018
BBA - Management
Walden University
Associate of Arts - Business Administration
Grand Rapids Community College
High School Diploma -
Calvin Christian High School