Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Jennifer Staff

Jennifer Staff

Mortgage Lender Real Estate Agent Instructor
Corpus Christi,TX

Summary

Detail-oriented Mortgage Loan Officer with 30 years of experience. Adept at planning and working with clients for long periods of time. Committed to accuracy and financial success.

Overview

30
30
years of professional experience

Work History

Mortgage Lender

Union Home Mortgage
Corpus Christi, TX
02.2023 - Current
  • Developed and maintained relationships with local real estate agents.
  • Submitted applications to credit analysts.
  • Complied applications and paperwork and double-checked for accuracy.
  • Assessed financial means and desires of each client in order to set up appropriate mortgage packages.
  • Attended industry events and seminars in order to stay abreast of changes in the mortgage banking industry.

Real Estate Agent

Texstar Realty
Corpus Christi, TX
06.2019 - Current
  • Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
  • Coordinated appointments with prospective buyers to showcase houses and plots.
  • Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
  • Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
  • Showed residential properties and explained features, value and benefits of available homes.
  • Managed real estate transactions from initiation to closing.
  • Planned and coordinated open house events to move properties.
  • Advised prospective clients on current market activities and optimal buying or selling choices.
  • Promoted property sales through advertisements, open houses and participation in multiple listing services.
  • Attended industry events such as conventions and seminars.

Real Estate Instructor

Del Mar College
Corpus Christi, TX
08.2018 - Current
  • Collaborated with other faculty members to develop new courses and revise existing ones.
  • Created lesson plans and developed instructional materials covering required topics and learning objectives.
  • Assessed student performance through tests, quizzes, projects, papers, and presentations.
  • Advised students on academic matters such as degree requirements and course selection.
  • Used variety of teaching methods such as lectures, discussions and demonstrations.
  • Developed quizzes, exams and assignments to measure student progress and comprehension.
  • Created syllabi for each course to ensure that all topics were covered in accordance with the curriculum.

Sales Manager

Loandepot
Corpus Christi, TX
01.2022 - 02.2023
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Maintained knowledge of loan products, underwriting, processing procedures and general guidelines.
  • Held first-time home buyer seminars with attorneys and realtors to provide education on home buying process.
  • Built relationships with customers and community to establish long-term business growth.

Sr Mortgage Loan Officer

Guild Mortgage
Corpus Christi, TX
04.2018 - 01.2022
  • Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
  • Checked loan documents for accuracy prior to closing.
  • Explained different types of loans pertaining to client situations.
  • Worked with underwriters to fix application problems and resolve issues.
  • Assisted customers with completing loan applications and other paperwork.

Mortgage Loan Originator/Area Sales Manager

BBVA Compass
Corpus Christi, TX
02.2007 - 01.2018
  • Recruited, hired and led team of loan officers to produce and funded loans.
  • Used various forms of marketing and advertising techniques to identify potential customers such as conducting information seminars, distributing flyers and brochures and telemarketing.
  • Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loans for commercial and consumer clients.
  • Maintained knowledge of loan products, underwriting, processing procedures and general guidelines.
  • Trained employees on branch operations and mortgage software such as Encompass.
  • Built networking and referral systems through realtors and title companies.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Account Executive/ Sales Manager/Personal Banker

Bank of America/ Countrywide
Corpus Christi, TX
07.1993 - 12.2007
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Organized promotional events and interacted with community to increase sales volume.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.

Education

Bachelor of Arts - Psychology of Ogranizations Development

University of Incarnate Word, San Antonio, TX
12.2006

Skills

  • Texas Real Estate Commission Teaching Certificate
  • GRI designation
  • Loan Officer License NMLS #595176
  • Real Estate License #728625
  • Texas Realtors Instructor Agreement 2023
  • Regulatory Compliance
  • Customer Relations
  • Product Education
  • Attention to Detail
  • Flexible and Adaptable
  • Progress tracking
  • Active Listening

Affiliations

  • Leadership Corpus Christi Class 40
  • Leadership Texas 2015
  • Leadership United States 2016
  • Leadership International 2016
  • Past Board President for Goodwill Industries for 8 years
  • Corpus Christi Association of Realtors
  • Texas Association of Realtors
  • National Association of Realtors
  • Builders Association of Corpus Christi

Timeline

Mortgage Lender - Union Home Mortgage
02.2023 - Current
Sales Manager - Loandepot
01.2022 - 02.2023
Real Estate Agent - Texstar Realty
06.2019 - Current
Real Estate Instructor - Del Mar College
08.2018 - Current
Sr Mortgage Loan Officer - Guild Mortgage
04.2018 - 01.2022
Mortgage Loan Originator/Area Sales Manager - BBVA Compass
02.2007 - 01.2018
Account Executive/ Sales Manager/Personal Banker - Bank of America/ Countrywide
07.1993 - 12.2007
University of Incarnate Word - Bachelor of Arts, Psychology of Ogranizations Development
Jennifer StaffMortgage Lender Real Estate Agent Instructor