ERIKA GARCIA
Cudahy,CA
Summary
Detail-oriented professional with a strong background in data entry, scheduling, and office organization. Possessing a solid understanding of confidentiality and professional communication. Eager to transition my administrative skills into a medical front desk role to provide patients and families with exceptional care coordination and scheduling support.
Overview
2
2
Languages
1
1
Certification
8
8
years of professional experience
Work History
Truck Dispatcher
Velocity Express Corporation
California
07.2026 - Current
- Answered high-volume incoming calls from drivers and clients, resolving schedule inquiries in a fast-paced environment
- Managed multi-line communication systems and tracked daily appointments and dispatch logs with high accuracy
- Maintained digital records and schedules using motive dispatch and truck logistics
- Welcomed visitors and coordinated internal communication between staff and external partners to ensure smooth daily operations
Administrative Office Assistant
Villarreal Trucking
Santa Fe Springs, CA
01.2025 - 07.2026
- Tracked customer payments, maintaining invoice records, and following up on outstanding balances using Accounts Receivable
- Processed vendor invoices, organizing payment records, and maintaining accurate financial documentation by Accounts Payable
- Processed customer invoices and verified purchase order numbers, billing information, and pricing accuracy using quickbooks
- Maintained operational spreadsheets tracking customer loads, pricing, driver hours, and revenue generated
- Processed payroll through ADP, including wages and net pay calculations
- Maintained driver compliance records, including licenses, medical certificates, drug testing records, and required regulatory documentation
- Maintained organized filing systems and ensured all business records remained current and audit-ready
City Carrier Assistant
United States Post Office
Los Angeles, CA
08.2024 - 12.2024
- Sorted and sequenced mail on a daily basis with accuracy.
- Delivered mail along designated routes, ensuring timely and accurate service to customers
- Met strict postal delivery schedules and managed to work under pressure to meet deadlines
- Handled sensitive materials such as registered or certified mail with care, ensuring proper documentation and prompt delivery
- Used portable devices to maintain system records by scanning items delivered to homes and businesses
Office Assistant
CE Home Renovation & Hauling
Los Angeles, CA
01.2022 - 05.2024
- Managed front desk operations for a construction office, greeting 50+ daily visitors and maintaining an organized, professional reception area
- Coordinated appointment scheduling and calendar management for project managers, ensuring seamless daily operations and clear communication across teams
- Processed sensitive documents and maintained accurate digital records with 99% data entry precision
Amusement Ride Lead
Six Flags Magic Mountain
Valencia, CA
05.2021 - 09.2021
- Maintained comprehensive daily operational logs, accurately recorded staff schedules, equipment maintenance tracking, and volume metrics
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition
- Communicated vital safety instructions to large groups to reduce safety risks and maintained orderly operational flow
- Managing fast-paced ride queues while providing excellent customer service and caring for all
- Managed, trained, and supervised employees in regards to general safety, operations, and rules/regulations
- Provided high-volume customer service, resolved complaints, and directed inquiries to the correct staff
Receptionist
E&R Reasonable Prices
Los Angeles, CA
08.2019 - 04.2021
- Streamlined office operations, contributing to greater efficiency and workflow
- Managed front desk tasks, data entry, supply inventory, and invoice processing
- Demonstrated professional communication skills in person and over the phone
- Produced monthly performance reports for the business and actively engaged in meetings
Program Leader
Beyond The Bell
Maywood, CA
08.2018 - 05.2019
- Using software like Microsoft Office or Google Workspace to record and manage student/employee attendance
- Communicated with parents, staff, and school principals regarding lesson plans and child behavior
- Coordinated daily schedules and managed office duties in regards to spreadsheets, document sorting, note taking, and organizing lesson planners
- Communicated with teaching staff to plan strategies to enhance student learning and behavior
Education
Certificate - Medical Office Administration
East Los Angeles Occupational Center
East Los Angeles04.2027
Certificate - Medical Terminology
Des Moines University
Des Moines, IA09.2026
Certificate - EHR And EMR Specialist
American Academy of Professional Coders
Salt Lake City, UT09.2026
Associate of Arts - Psychology
East Los Angeles College
Southgate, CA05.2021
High School Diploma - undefined
Maywood Center For Enriched Studies
Maywood, CA06.2019
Skills
- Interpersonal and communication skills
- Office administration and data entry
- Medical terminology proficiency
- Patient confidentiality compliance
- EHR and EMR systems knowledge
- Computer proficiency
- Organized
- Detail-oriented
- Operate Office Equipment: copier, fax, printers, etc
Certification
American Red Cross, Adult and Pediatric First Aid/CPR/AED
Languages
English
Native or Bilingual
Spanish
Full Professional
position
Front Desk Representative
Timeline
Truck Dispatcher
Velocity Express Corporation
07.2026 - Current
Administrative Office Assistant
Villarreal Trucking
01.2025 - 07.2026
City Carrier Assistant
United States Post Office
08.2024 - 12.2024
Office Assistant
CE Home Renovation & Hauling
01.2022 - 05.2024
Amusement Ride Lead
Six Flags Magic Mountain
05.2021 - 09.2021
Receptionist
E&R Reasonable Prices
08.2019 - 04.2021
Program Leader
Beyond The Bell
08.2018 - 05.2019
High School Diploma - undefined
Maywood Center For Enriched Studies
Certificate - Medical Office Administration
East Los Angeles Occupational Center
Certificate - Medical Terminology
Des Moines University
Certificate - EHR And EMR Specialist
American Academy of Professional Coders
Associate of Arts - Psychology
East Los Angeles College