Erika Hernandez
Hanford,CA
Summary
Dynamic and results-driven professional with a strong background in customer service at Kaweah Health. Proven ability to enhance guest engagement and streamline meal service operations. Skilled in multitasking and effective time management, ensuring timely delivery of nutritious meals while maintaining a positive and professional atmosphere. Adaptable team player committed to excellence.
Overview
2027
2027
years of professional experience
1
1
Language
Work History
Food Nutrition Host
Kaweah Health
Visalia, CA
2021 - Current
- Greeted guests to create a friendly atmosphere.
- Supported training of new staff on hosting protocols and guest engagement.
- Organized stock floors based on inventory requirements, ensuring timely updates and cleanliness in nutrition room.
- Facilitated patient meal selection in accordance with specific dietary requirements.
- Assisted in preparing and distributing breakfast and lunch meals. Supported meal service operations for breakfast and lunch. Helped deliver nutritious breakfast and lunch options.
- Ensured timely delivery of hot, ready-to-eat meals in a fast-paced environment.
Guest Service Representative
Target
Hanford, CA
02.2018 - 03.2020
- Greeted guests to create a friendly atmosphere.
- Supported training of new staff on hosting protocols and guest engagement.
- Organized stock floors based on inventory requirements, ensuring timely updates and cleanliness in nutrition room.
- Facilitated patient meal selection in accordance with specific dietary requirements.
- Assisted in preparing and distributing breakfast and lunch meals. Supported meal service operations for breakfast and lunch. Helped deliver nutritious breakfast and lunch options.
- Ensured timely delivery of hot, ready-to-eat meals in a fast-paced environment.
Education
GED -
Hanford Adult School
Hanford, CA06-2019
Skills
Customer service
Team collaboration
Multitasking proficiency
Effective time management
Adaptable to change
Team player mentality
Exceptional communication
Professional appearance
Guest relations
Telephone reception
Verbal and written communication
Greeting guests
Cleaning and sanitation
Phone etiquette
Guest engagement
Safe food handling
Payment processing
Positive and professional
Flexible and adaptable
Languages
Spanish
Native or Bilingual
Timeline
Guest Service Representative
Target
02.2018 - 03.2020
Food Nutrition Host
Kaweah Health
2021 - Current
GED -
Hanford Adult School