Erika Jackson
Brookside Properties
Memphis,TN
5
years of professional experience
Dynamic Assistant Property Manager with experience in enhancing tenant satisfaction and driving marketing initiatives. Skilled in relationship-building and efficient operations, contributing to positive tenant experiences and streamlined property management.
Work History
Assistant Property Manager
5 Months- Assisted in daily operations, ensuring efficient property management and tenant satisfaction.
- Coordinated tenant communications, addressing inquiries and resolving issues promptly.
- Maintained accurate records of lease agreements and property maintenance requests.
- Supported the preparation of marketing materials for available rental units.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Leasing Professional
7 Months- Assisted prospective tenants with inquiries and property tours.
- Managed leasing paperwork, ensuring accuracy and compliance with company policies.
- Collaborated with team members to enhance tenant satisfaction and retention initiatives.
- Conducted market research to identify competitive rental pricing strategies.
- Developed strong relationships with residents, addressing concerns promptly and effectively.
- Supported marketing efforts through social media campaigns and community outreach events.
- Maintained knowledge of local real estate trends to provide informed advice to clients.
- Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants.
Leasing Consultant
1 Year 6 Months- Assisted prospective tenants with property tours and inquiries, enhancing customer engagement and satisfaction.
- Managed leasing paperwork and tenant applications, ensuring accuracy and compliance with company policies.
- Collaborated with the marketing team to promote available units through online listings and social media platforms.
- Conducted market research to identify competitive rental rates, contributing to strategic pricing decisions for properties.
- Greeted clients, showed apartments, and prepared leases.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
Education
High School Diploma
Skills
Administrative support
Strong communication skills
Telephone and email etiquette
Property tours and inspections
Fair housing regulations
Leasing and sales
Property management
Housing regulations
Policy enforcement
Marketing and advertising
Digital marketing
Point-of-sale system
Timeline
Assistant Property Manager
Brookside Properties
01.2026 - CurrentRead More
Leasing Professional
Brookside Properties
06.2025 - 01.2026Read More
Leasing Consultant
The Multi South Group
07.2021 - 01.2023Read More
Southaven High School
High School Diploma
Read More