Erika Jensen
Naperville,IL
Summary
Senior Loan Officer, Head Processor and Administrative Officer with 25 years of mortgage experience. Well versed in all positions related to a functioning mortgage company. Experience in ALL roles pertaining to the loan process, including administrative and auditing roles. Dependable professional polished in assembling loan packages, initiating loan applications and analyzing loan programs to match borrower's profile. Communicative team player with in-depth knowledge of banking products and associated services.
Overview
22
22
years of professional experience
Work History
Loan Officer, Processor, Administrator
US Mortgage Lending
Naperville, IL
12.2023 - Current
- Overall production manager in charge of all administration duties, processing, auditing and also originating my own files
- Perform loan officer duties as well for my personal clients
- LOA role as well as processing, and well versed in several lender websites
- Experince working in Arrive LOS system as well as Calyx and Emcompass
- In charge of auditing all files, keeping all records, and completing MCRs quarterly
Senior Loan Officer
Marketplace Mortgage Company
Lombard, IL
03.2016 - 12.2023
- Analyze applicants' financial status, credit profile and property evaluations to determine feasibility of granting loans.
- Obtain and compile copies of loan applicants' credit histories, corporate financial statements and other financial information to update credit and loan files.
- Deliver high levels of customer service to facilitate smooth processes.
Senior Loan Officer
CF Funding Corp
Naperville, IL
03.2009 - 02.2016
- Same job details and performance as current postion above
- Obtained several top producer awards
- Worked as a processor and processor assistant when needed to aide in closing more loans each month
Loan Processor
Midwest Home Funding
Lombard, IL
10.2003 - 03.2009
- Reviewed and verified borrowers' income, credit reports and property appraisals to prepare documents for underwriting.
- Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Supported loan officiant and underwriter teams by ensuring timely, judicious and accurate loan processing.
- Maintained fast-paced schedule by consistently providing satisfactory application approval turnaround times.
- Created and completed loan submission packages.
- Managed conditions sent from underwriting departments.
- Organized loan files, updated databases, prepared general correspondence and communicated with stakeholders.
- Used masters in Education degree in this position to create training courses for new employees and to assist loan officers in the licensing process
Education
M.ED Masters in Education - Human Resource Education
University of Illinois
Urbana-Champaign05.2001
Bachelor of Science - Psychology
University of Illinois
Urbana-Champaign12.1999
High School Diploma -
Thornton Fractional North HS
Calumet City, IL06.1995
Skills
- Application Preparation
- Creditworthiness Determination
- Attention to Detail
- Income Evaluation
- Loan File Maintenance
- Customer Relations
- Documentation and Recordkeeping
- Complex Problem Solving
- Referral Network Development
Accomplishments
- Top producer in loan originating
- Employers can verify my strong skills with numbers, analysis and communication with clients.
- 22 years experience working with clients and financials
- Masters in Human Resource Education which focuses on training and evaluation for employers and employees
- Education Honors: Top Ten, State Scholar, Presidents Award, National Honor Society and graduated with Honors from UIUC
Timeline
Loan Officer, Processor, Administrator
US Mortgage Lending
12.2023 - Current
Senior Loan Officer
Marketplace Mortgage Company
03.2016 - 12.2023
Senior Loan Officer
CF Funding Corp
03.2009 - 02.2016
Loan Processor
Midwest Home Funding
10.2003 - 03.2009
M.ED Masters in Education - Human Resource Education
University of Illinois
Bachelor of Science - Psychology
University of Illinois
High School Diploma -
Thornton Fractional North HS