Dedicated leader with a strong background in customer service and project management. Skilled in business planning and team building, consistently delivering operational improvements and enhancing client satisfaction.
Overview
23
23
years of professional experience
Work History
Owner/CEO
Rest And Relax Bodyworks
Culver City, CA
08.2022 - Current
Hired, trained, and managed a high-performing team of employees dedicated to achieving company goals.
Oversaw daily operations, ensuring compliance with health regulations and industry standards.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Audio Engineer
Pacific Wave Media
Burbank, CA
06.2009 - 12.2019
Collaborated with artists to achieve desired sound quality during sessions.
Edited and mixed audio tracks using industry-standard software tools.
Conducted regular equipment checks to ensure optimal functionality and performance.
Developed sound design concepts to enhance overall production quality.
Mentored junior engineers on best practices in audio recording techniques.
Maximized studio productivity through effective scheduling, setup, and teardown procedures for recording sessions.
Worked with video editors to synchronize audio with video segments.
Consistently met project deadlines through diligent time management and prioritization of tasks.
Senior Vice Presedent
Digital Phoenix Post
Burbank, CA
05.2009 - 03.2011
Delivered exceptional customer service by implementing best practices and fostering a culture of accountability within the organization.
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Championed innovation by encouraging cross-functional teams to pursue creative solutions to complex challenges.
Established a culture of continuous improvement, leading by example to drive operational excellence across the organization.
Provided strong leadership to enhance team productivity and morale.
Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
Mentored junior staff, fostering professional development and promoting a collaborative culture.
Inventory Manager
Boarders Books And Music
Santa Monica, CA
10.2005 - 01.2008
Oversaw inventory control processes, ensuring accuracy and efficiency in stock management.
Led cross-functional teams in initiatives aimed at enhancing warehouse layout and workflow efficiency.
Implemented automated inventory tracking system to streamline operations and reduce discrepancies.
Developed training programs for staff on best practices in inventory handling and safety protocols.
Mentored junior staff, fostering a culture of continuous improvement and operational excellence within the department.
Flight Attendant
Continental Airlines
Houston, TX
05.2003 - 03.2004
Ensured passenger safety by conducting pre-flight safety checks and emergency equipment inspections.
Coordinated in-flight services, including meal and beverage distribution, to enhance passenger experience.
Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Maintained cabin cleanliness and organization during flights to ensure a welcoming environment.
Collaborated with crew members to execute efficient boarding processes and on-time departures.
Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.