Erika Lindo
Chicago,USA
Summary
Psychology graduate with a versatile skill set spanning customer service, administrative tasks, and youth engagement. Effectively blends strong communication and multitasking abilities to foster teamwork and ensure a welcoming environment, contributing to both customer satisfaction and operational excellence.
Overview
4
4
years of professional experience
Work History
Sales Associate
TJ Maxx
Chicago, USA
10.2025 - Current
- Delivered excellent customer service by assisting customers in beauty, jewelry, fitting room, and sales floor departments.
- Assist customers with product selection, sizing, and locating merchandise.
- Collaborated with team members to enhance shopping experience during high-traffic periods.
- Organized merchandise displays and supported daily store operations with efficient restocking and inventory management.
- Monitor fitting rooms while ensuring cleanliness, organization, and efficient merchandise recovery.
Desk Assistant
Northern Illinois University
DeKalb, USA
02.2024 - 04.2026
- Supported students, faculty, staff, and visitors at front desk, enhancing campus experience.
- Answered phone calls and emails, directing individuals to appropriate campus resources to ensure effective communication.
- Assisted with administrative tasks such as filing, data entry, and office organization to streamline operations.
- Handle mail and package distribution while maintaining accurate records.
Camp Counselor
Galileo Learning
La Grange, USA
06.2025 - 08.2025
- Ensured safe, supportive, and inclusive environment for all campers.
- Led activities for children in kindergarten through 6th grade, fostering teamwork and creativity.
- Collaborated with staff and communicated with parents to enhance camper experiences.
Payroll/Accounting Intern
Atotonilco Tortilleria Company
Chicago, USA
06.2024 - 08.2024
- Assisted with accounts payable and receivable tasks using Excel and Sage software.
- Communicated with store locations regarding payments and financial inquiries.
- Maintained organized financial records and supported accounting operations.
Hostess
SOL Mexican Cocina
Chicago, USA
05.2022 - 08.2022
- Welcomed guests while managing reservations, seating arrangements, and waitlists to optimize customer flow.
- Coordinated with staff to facilitate seamless guest experiences in a high-volume restaurant setting.
- Resolved guest concerns professionally, fostering a welcoming atmosphere and enhancing overall satisfaction.
Education
Bachelor of Liberal Arts and Sciences - Psychology
Northern Illinois University
DeKalb, IL01-2026
High School Diploma -
The Noble Academy
Chicago, IL06-2022
Skills
- Accounts management
- Money transfer systems
- Inventory management
- Financial analysis
- Team collaboration
- Administrative support
- Conflict resolution
Timeline
Sales Associate
TJ Maxx
10.2025 - Current
Camp Counselor
Galileo Learning
06.2025 - 08.2025
Payroll/Accounting Intern
Atotonilco Tortilleria Company
06.2024 - 08.2024
Desk Assistant
Northern Illinois University
02.2024 - 04.2026
Hostess
SOL Mexican Cocina
05.2022 - 08.2022
Bachelor of Liberal Arts and Sciences - Psychology
Northern Illinois University
High School Diploma -
The Noble Academy