Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erika Mancha

Eagle Pass,Texas

Summary

Professional Secretary with over 15 years of experience managing daily administrative support tasks and operations in clerical industry. Well-organized quick learner committed to delivering high-quality results. Experience delivering customer service and administrative excellence, including clerical support and public interaction.

Overview

11
11
years of professional experience

Work History

Secretary

Maverick County, Eagle
, Texas
10.2014 - Current
  • Answer mutli-lane phone system
  • Maintain daily report documents, memos, invoices
  • Build and maintain excellent customer relationships through timely responses to inquiries
  • Maintain electronic filing system and categorize documents
  • Manage phone and email correspondence and handle incoming and outgoing mail and faxes
  • Create and maintain detailed administrative processes and procedures to drive efficiency and accuracy

Legal Assistant

Law Office of Gregory D. Torres, Eagle
, Texas
05.2012 - 10.2014
  • Answered multi-line phone
  • Scheduled appointments and conduct follow-up calls to clients
  • Maintained daily report documents, memos, and invoices
  • Handled daily scheduling tasks and provided administrative support for entire department
  • Managed electronic filing systems and categorized documents
  • Provided clerical support to company employees by copying, faxing, and filing documents
  • Maintained office supplies inventory by checking stock and ordering new supplies

Education

Bachelor’s - Science

Sul Ross State University
12.2008

Associate - General Studies

Southwest Texas Junior College
05.2006

High School Diploma - undefined

Eagle Pass
05.1999

High - undefined

Eagle Pass High School

Skills

  • Filing Experience
  • Document and File Management
  • Microsoft Office
  • Confidentiality and Data Protection
  • Legal Document Preparation
  • Multi-Line Phone Systems

Timeline

Secretary

Maverick County, Eagle
10.2014 - Current

Legal Assistant

Law Office of Gregory D. Torres, Eagle
05.2012 - 10.2014

Bachelor’s - Science

Sul Ross State University

Associate - General Studies

Southwest Texas Junior College

High School Diploma - undefined

Eagle Pass

High - undefined

Eagle Pass High School
Erika Mancha