Summary
Overview
Work History
Education
Skills
Timeline
Generic

ERIKA MANN

SUWANEE,GA

Summary

Probation Officer with over 7 years of experience working with diverse populations. Effective at managing difficult people and situations. Excellent communication and interpersonal skills.

Remains calm under pressure and creative problem solver.

Seasoned professional in case management, field supervision and continuous/use of force. Seeking to jumpstart new career with a reputable organization.

Overview

17
17
years of professional experience

Work History

Owner/Operator

M&M's Houses 2 Homes, LLC
02.2021 - Current

. Oversaw end to end business processes to maintain

proficiency and profitability.

. Conducted audit inspections and independent checks to verify parts and materials.

. In charged with all communication with Spanish sub

contractors.

. In charge of all administrative and bookkeeping tacks.

. Meeting futures buyers. Promote sales of properties through advertisements, open houses, and participation in multiple listing services.

. Negotiate prices or other sales terms.

Probation Officer - Case Manager

PROFESSIONAL PROBATION SERVICES INC
03.2018 - 11.2020

Case Manager for Suwanee Municipal Court.

. In charge of administrative and bookkeeping tacks.

. Serve the Court House and Judges of the Court.

. Prepare monthly reports to present to the corporate office.

. Provide the defendant with the proper resources to

successfully complete the court ordered sentence.

. Prepared cases to be heard for court review or revocation

hearings.

. Warrants, Whereas orders, Tolling cases, and various orders handled with proper timing and care.

. Providing court testimony and provided required services to the court.

. Reviewed cases and reported violations.

. Serviced as a case manager to facilitate and ensure communication.

Assistant Probation Officer

PROFESSIONAL PROBATION SERVICES, INC
04.2014 - 01.2017

Assistant Probation Officer for Auburn Municipal Court, Statham Municipal Court, Winder Municipal Court.

. Serve the courts and Judges of the Municipal court to ensure a great relationship between my office and the courts.

. In charge of administrative and bookkeeping tacks.

. Supervised a caseload of more the 300 offenders.

. Conducting screening evaluations of new cases to determine treatment level and intervention needs.

. Conducted urine screens on consumers.

. Completed accurate progress reports and discharges

summaries, and appropriate personnel all administrative

documentation in a timely manner.

. Prepared court calendars and assigned court coverage for probationers.

Probation Officer

PROFESSIONAL PROBATION SERVICES, INC
07.2007 - 07.2012

Gwinnett County Courthouse.

. Provides service to Municipal Court.

. Supervised a caseload of 400 offenders placed on

misdemeanor probation, administer poly and procedures.

. Prepare monthly reports (financial reports, caseload reports).

. Collect and disperse monies to the appropriate agencies.

. Increased total income from 7.5% to 98% per month.

. Ensuring compliance with State Guidelines and Standard

Operating Procedures.

. Warrants, Whereas orders, Tolling cases and various orders handled with proper timing and care.

Education

Teaching English As A Second Language

Interactive College of Technology
Atlanta, GA
2005

Bachelor of Arts - Social Communication

Universidad Del Valle
Cali - Colombia
05.1997

Skills

  • Case management: Outstanding leadership skills Strong "team player" attitude and spirit Excelling as supervisor Supervision people course Excellent case management skills Basic management training Basic accounting skills Language fluency in Spanish and English Typing speed 40 words per minute Responsible for handling large amounts of cash Strong communication skills and ability to build relationships within and outside of organization Recognized for reliability and getting the job done through persistence and strong work ethic

Timeline

Owner/Operator

M&M's Houses 2 Homes, LLC
02.2021 - Current

Probation Officer - Case Manager

PROFESSIONAL PROBATION SERVICES INC
03.2018 - 11.2020

Assistant Probation Officer

PROFESSIONAL PROBATION SERVICES, INC
04.2014 - 01.2017

Probation Officer

PROFESSIONAL PROBATION SERVICES, INC
07.2007 - 07.2012

Teaching English As A Second Language

Interactive College of Technology

Bachelor of Arts - Social Communication

Universidad Del Valle
ERIKA MANN