Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
References
Timeline
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Erika Manzo

San Ysidro,CA

Summary

San Diego Regional Center Service Coordinator with extensive expertise in case management, person-centered care, and healthcare systems. Proven track record of enhancing service delivery through committed work ethic and effective problem solving skills. Proficient with ETO database, SANDIS, Therefore Net, and EPIC. Aspiring Licensed Clinical Social Worker focused on continuous professional development and quality of care for those in need.

Overview

4
4
years of professional experience

Work History

Service Coordinator

San Diego Regional Center
San Diego, California
08.2025 - Current
  • Coordinate service delivery for clients with developmental disabilities.
  • Develop IFSP and IPP reports that address the needs of children ages 0 to 5 years old.
  • Continuously collaborating with licensed social workers, psychologists, psychiatrists, and OT, PT, ST providers.
  • Efficient in real-time note-taking during face-to-face meetings with clients.
  • Early start and Lanterman Act proficient.
  • Continuously collaborating with school districts to assist with IEP development.

Intern

Social Advocates for Youth San Diego (SAY SD)
San Diego, USA
09.2024 - 05.2025
  • Maintained comprehensive client case notes on ETO database.
  • Delivered one-on-one mental health counseling for students facing military deployment stress, ADHD, and emotional regulation challenges.
  • Developed school-wide initiatives to address specific population needs.
  • Familiarity with Military family hardships.
  • IEP proficient.
  • Assisted teachers with general-ed classes with more than 20 students per class.

Certified Nursing Assistant

Sharp Birch Patrick Skilled Nursing and Rehab Facility
04.2023 - 02.2024
  • Coordinated with RNs to implement personalized care plans for patients ages 18 to 100.
  • Assessed and documented patient health changes on Epic database for Nurse and Doctor use.
  • Delivered compassionate bedside care including feeding, bathing, dressing, etc.
  • CPR trained every 3 months.

Volunteer

Leukemia and Lymphoma Society San Diego
San Diego, USA
03.2023 - 05.2023

- Directly collaborated with a licensed social worker to address resource needs.
- Enhanced meeting attendance and resource utilization through proactive outreach.

- Facilitated communication by sharing meeting details and resources with participants.

Certified Nursing Assistant

Victoria Post-Acute Nursing Facility
01.2023 - 04.2023
  • High-paced working environment while prioritizing quality of care for 15 or more patients at a time.
  • Assisted residents with daily living activities and personal care needs.
  • Monitored vital signs and reported changes to nursing staff promptly.

Education

Bachelor of Social Work -

San Diego State University
San Diego
05.2025

Certified Nursing Assistant Certification -

San Diego Medical College
National City, CA
01.2023

Skills

  • ETO database, Microsoft Word, EPIC, Therefore database, and SANDIS
  • Counseling
  • Case management
  • Healthcare
  • Real-time note-taking
  • Early start and Lanterman Act proficient
  • Extensive expertise with IEP's, IFSP's, and IPP's
  • Strong work ethic and dedication

Languages

  • English, Highly proficient
  • Spanish, Native

Accomplishments

Certificate of special recognition from Joel Anderson, Board Supervisor of the San Diego County for distinguishable performance as a mental health school counselor.

References

-  Luis Contreras: Former undergraduate professor

 (619) 227-4201 

lacontreras@sdsu.edu

- Monica Moon: SAY Program Director, undergrad field placement supervisor

(858) 754-7150

monica.moon@saysandiego.org

- Isela Garcia: SDRC Program Manager, current employer

(619) 638-9991

Isela.Garcia@Sdrc.org

- David Ennis: Coffee shop founder, former employer

(623) 238 5064

dennis@heartrevchurch.com 

Timeline

Service Coordinator

San Diego Regional Center
08.2025 - Current

Intern

Social Advocates for Youth San Diego (SAY SD)
09.2024 - 05.2025

Certified Nursing Assistant

Sharp Birch Patrick Skilled Nursing and Rehab Facility
04.2023 - 02.2024

Volunteer

Leukemia and Lymphoma Society San Diego
03.2023 - 05.2023

Certified Nursing Assistant

Victoria Post-Acute Nursing Facility
01.2023 - 04.2023

Bachelor of Social Work -

San Diego State University

Certified Nursing Assistant Certification -

San Diego Medical College
Erika Manzo