Erika Melgoza
Northridge,CA
Overview
8
8
years of professional experience
Work History
Administrative Assistant
RAD Concrete
Northridge
08.2020 - Current
- Assisted with special projects as needed by researching information on the internet or through other sources.
- Designed plot plans to obtain city permits.
- Copied, sorted and filed records of office activities and business transactions.
- Managed incoming and outgoing mail, including sorting, delivery, and pickup of packages.
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
- Built and maintained relationships with vendors and other external contacts.
- Scheduled and confirmed appointments for clients, customers, and supervisors.
Visual Merchandiser
Nordstrom
Thousand Oaks, CA
10.2023 - 03.2024
- Created and maintained compelling merchandise presentations to engage customers and help stimulate sales activity.
- Maximized sales and visual impact through optimal arrangement of tables, fixtures, and mannequins.
- Developed creative window displays, signage, and product presentations that followed corporate guidelines.
- Collaborated with store management teams to ensure proper implementation of visual displays.
- Painted walls, styled mannequins, and relocated large fixtures to change store layout.
ABA Therapist
Institute For Effective Behavioral Interventions
Van Nuys, CA
12.2019 - 03.2020
- Engaged kids in activities that foster self-regulation, personal responsibility, and independence.
- Created and maintained positive relationships with kids, families, and my supervisor to ensure quality of care.
- Instructed families on how to effectively implement behavior management techniques at home.
- Maintained detailed documentation of session notes, including collecting data, treatment plans, and behavioral observations.
- Practiced positive reinforcement to encourage desirable behaviors.
Server/Cashier
HoneyFish
Northridge
04.2019 - 03.2020
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Processed guest orders efficiently, accurately utilizing the point-of-sale system
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales areas well-stocked, organized, and current.
Key Holder
Cotton On
Canoga Park
08.2018 - 03.2019
- Oversaw store operations by supervising staff, training, achieving sales goals, and maintaining inventory.
- Performed daily opening and closing procedures such as counting the cash drawer, balancing receipts, and reconciling discrepancies.
- Built positive relationships with customers by providing friendly and helpful service.
Clerk
Super Rite Drugs
Van Nuys
06.2016 - 08.2018
- Answered multi-line telephone system to direct calls and take messages
- Utilized excellent customer service skills to ensure satisfaction
- Processed payments, verified customer information, and organized data into the system.
Education
Bachelor of Science (B.S.): Fashion Merchandising -
California State University
Northridge, US05.2023
Skills
- Fluent in Spanish
- Proficient in Microsoft Office
- Organizing and Categorizing
- Interpersonal
- Self-Motivated
- Multitasking and Prioritization
- Time Management
- Customer Service
- Attention to Detail
- Problem Solving
- Creative Vision
Timeline
Visual Merchandiser
Nordstrom
10.2023 - 03.2024
Administrative Assistant
RAD Concrete
08.2020 - Current
ABA Therapist
Institute For Effective Behavioral Interventions
12.2019 - 03.2020
Server/Cashier
HoneyFish
04.2019 - 03.2020
Key Holder
Cotton On
08.2018 - 03.2019
Clerk
Super Rite Drugs
06.2016 - 08.2018
Bachelor of Science (B.S.): Fashion Merchandising -
California State University