Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Erika Perez

Irving

Summary

Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience
2016
2016
years of post-secondary education

Work History

Dasher

DoorDash
Fort Worth
11.2024 - Current
  • Delivered food orders promptly to customers using designated delivery routes.
  • Communicated effectively with customers to ensure satisfaction and address inquiries.
  • Managed multiple deliveries simultaneously while adhering to time constraints.

Salesperson

KHAF FLOORING
Dallas
07.2019 - 08.2020
  • Sales
  • Invoicing
  • Taking payment
  • Booking in home estimates
  • Ordering material
  • Quickbooks Invoice
  • Assisted customers in selecting flooring options based on their needs.
  • Developed key customer relationships to increase sales.
  • Resolved customer complaints promptly and efficiently.
  • Educated customers about products and services offered by the company.
  • Produced sales documents, finalized deals and filed records.
  • Maintained a clean and organized showroom to enhance customer experience.
  • Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
  • Operated register, handled cash and processed credit card transactions.

Manager, Sales and Customer Support

G & E FLOORING USA
Allen
05.2015 - 06.2019
  • Sales
  • Booking appointments
  • Invoicing
  • Customer service
  • Money handling
  • Cleaning
  • Setting up displays and advertisements
  • Managed daily operations of sales and customer support teams.
  • Oversaw inventory management and order fulfillment processes.

Education

Jack E Singley Academy
Irving, Tx

Skills

  • Customer service
  • Efficient multitasking
  • Safety awareness
  • Patience and tolerance
  • Adaptability and flexibility

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Dasher

DoorDash
11.2024 - Current

Salesperson

KHAF FLOORING
07.2019 - 08.2020

Manager, Sales and Customer Support

G & E FLOORING USA
05.2015 - 06.2019

Jack E Singley Academy
Erika Perez