Cultivated strong leadership development and clear communication through hands-on coaching, establishing sustainable systems and engaged teams in fast-paced environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
District Manager
Inspirebrands
Remote
09.2025 - Current
Led operational strategy for multi-unit locations, enhancing efficiency and customer satisfaction.
Analyzed sales data to identify trends and drive actionable insights for revenue growth.
Supervised various locations, enforcing high-quality standards of operation.
Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
Certified Training Manager
Arby’s
Birmingham, Alabama
12.2019 - 09.2025
Manager distribution and supply budgets in order to stay with in company operation guidelines.
Conducted orientation sessions and organized on-the-job training for new hires.
Communicated all learning and performance objectives, schedules and training assessments to upper management.
Led daily, weekly and monthly coaching, counseling and feedback sessions.
General Manager
Captain Ds Seafood Restaurants
Birmingham , AL
08.2013 - 12.2019
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
Implemented operational strategies and effectively built customer and employee loyalty.
Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Reduced corporate risk by managing shrink processes and controlling inventory levels.
Education
Associate of Arts And Sciences -
Lawson State Community College
Birmingham, AL
Accomplishments
Elevated restaurant cleanliness and brand standards through consistent inspections, follow-up plans, and accountability rhythmsFostered a people-first, results-driven culture that balanced accountability with coaching and recognition