Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Brent Jones

Granite City,IL

Summary

Successful District Manager at O'Reilly Auto Parts with a proven track record in enhancing team performance and customer satisfaction. Expert in sales management and problem-solving, successfully developed top talent and gained market share through strategic training initiatives. Committed to delivering exceptional customer service while driving operational excellence.

Overview

20
20
years of professional experience

Work History

District Manager

O'Reilly Auto Parts
St Louis, Missouri
06.2018 - Current
  • Mentored store managers to enhance team performance and customer service skills.
  • Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
  • Identified and developed top talent to promote performance-oriented culture.
  • Gained market share in new sales performance through aggressive team training.
  • Customer Service will always be number one, assisted customers in retail and wholesale.

Store Manager

O'Reilly Auto Parts
St.Louis, MO
06.2008 - 06.2018
  • Parts Sales, Customer Service, with both Wholesale and Retail Customers.
  • Recruited, trained and supervised new employees.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Wrote up Purchase Orders and managed outside purchases.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

Unloader

United Parcel Services, UPS
Earth City, Missouri
05.2005 - 01.2008
  • Loaded and unloaded packages from loading dock to trucks.

Education

Some College (No Degree) - Business Administration

St.Louis Community College
Florissant, MO

Skills

  • Customer service
  • Parts Knowledge
  • Problem solving
  • Retail operations
  • Sales management
  • Recruiting and hiring
  • Financial management
  • Sales orientation

Accomplishments

  • 2024 Store of the Year
  • 2022 District Manager of the Year
  • 2021 Store of the Year
  • 2019 Sales Achievement Award

Timeline

District Manager

O'Reilly Auto Parts
06.2018 - Current

Store Manager

O'Reilly Auto Parts
06.2008 - 06.2018

Unloader

United Parcel Services, UPS
05.2005 - 01.2008

Some College (No Degree) - Business Administration

St.Louis Community College

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