Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Erika Ramos

Pembroke Pines,FL

Summary

Personable and organized individual with knack for creating welcoming environments and ensuring smooth operations. Possesses strong communication skills and ability to efficiently manage reservations and coordinate with staff. Committed to enhancing guest experiences and fostering positive atmosphere.

Overview

1
1
year of professional experience

Work History

Server

Village Tavern Restaurant
Pembroke Pines, FL
04.2025 - Current
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Lead Hostess

Village Tavern Restaurant
Pembroke Pines, FL
02.2024 - Current
  • Managed high-pressure situations with poise, maintaining excellent customer service during peak hours.
  • Fostered a positive work atmosphere, promoting open communication between staff and management.
  • Contributed to overall restaurant success by proactively addressing operational challenges as they arose.
  • Set schedules for staff by planning and designating shifts and hours.

Education

High School Diploma -

Charles W. Flanagan Highschool
Pembroke Pines, FL
06-2023

Associate of Arts - Art Education

Broward College
Fort Lauderdale, FL

Skills

  • Strong work ethic
  • Schedule planning
  • Customer service
  • POS system management

Languages

Spanish
Native/ Bilingual

Accomplishments

  • Student Surrealist Art Exhibit for Dali Museum 2022
  • 2022-2023 Youth Arts Month Exhibition award

Timeline

Server

Village Tavern Restaurant
04.2025 - Current

Lead Hostess

Village Tavern Restaurant
02.2024 - Current

High School Diploma -

Charles W. Flanagan Highschool

Associate of Arts - Art Education

Broward College

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