Erika Ramos Rodriguez
Round Rock,TX
Summary
Experienced with patient care and clinical procedures in fast-paced healthcare setting. Utilizes clinical and administrative skills to enhance efficiency and patient satisfaction. Knowledge of effective patient communication and meticulous record-keeping.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Lonestar Circle of Care
Round Rock, Tx
04.2021 - Current
- Assisted in monitoring patient vitals and documenting findings accurately. Supported healthcare teams in maintaining up-to-date patient records. Contributed to efficient patient care through timely charting of vital signs.
- Administered injections and performed 12-lead EKGs. Conducted glucose testing and assisted with patient assessments. Supported healthcare teams in delivering quality care.
- OSHA/HIPAA compliance training, AHA CPR certified
- Medication administration, medical lab procedures.
- EMR/EHR, medical terminology, administrative duties (filing, faxing, data entry)
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Educated patients on medication instructions and follow-up care for improved health outcomes.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Cashier, Sales Floor, Fitting Room
Ross Dress For Less
Round Rock, Tx
11.2022 - 04.2025
- Assisted customers with payment transactions using various methods including cash, checks, and credit cards.
- Restocked merchandise to designated locations on sales floor. Labeled and organized damaged or defective items in appropriate areas at shift's end.
- Resolved customer concerns effectively while adhering to company policies to promote customer satisfaction. Collaborated with store leadership to address and manage elevated customer issues.
- Welcomed customers upon entry to enhance their experience.
- Processed customer transactions by issuing receipts, refunds, credits, or change.
- Trained new cashiers on operational procedures and customer service standards.
- Greeted customers entering store and responded promptly to customer needs.
Machine Operator, Quality Control, and Assembly Department Lead, Trimming, Packaging
AEND Industries
Huntington Beach, CA
01.2018 - 01.2021
- Assisted teams in identifying solutions to challenges. Supported decision-making processes through thorough analysis. Maintained accuracy in project documentation and reporting.
- Executed comprehensive quality checks to ensure product standards.
- Conducted precise assembly of parts, adhering to quality standards and specifications.
- Achieved quality assurance through thorough pre-production inspections. Enhanced production quality by implementing effective inspection protocols. Secured successful pre-shipment inspections to guarantee product compliance.
- Verifying materials, performance under pressure
- Analyzed workflow processes on the production line to optimize efficiency and reduce downtime.
Education
High School Diploma -
Valley Vista Continuation High School
Fountain Valley, CA06.2017
Medical Assistant certificate program -
The College of Health Care Professions
Austin, TX04-2021
Skills
- Customer Service
- Teamwork Skills
- Problem Solving
- Communication skills
- HIPAA compliance
- Vital sign monitoring
- EMR / EHR
- Clinical documentation
- Compassionate
- Immunization administration
- Medical supply inventory
- Fluent in [Spanish, English]
Timeline
Cashier, Sales Floor, Fitting Room
Ross Dress For Less
11.2022 - 04.2025
Medical Assistant
Lonestar Circle of Care
04.2021 - Current
Machine Operator, Quality Control, and Assembly Department Lead, Trimming, Packaging
AEND Industries
01.2018 - 01.2021
High School Diploma -
Valley Vista Continuation High School
Medical Assistant certificate program -
The College of Health Care Professions