ERIKA REED
Junction City,OR
Summary
Organized and dedicated CNA2 with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Unit Coordinator
PeaceHealth RiverBend
Springfield, OR
06.2021 - Current
- Identified and facilitated resolution of unit operational problems independently, collaborating with manager to resolve complex problems.
- Received physicians and patients on unit, identifying, acknowledging and responding to patient, physician and staff needs to meet operational and care needs of parties.
- Encourage internal and external customer service through positive interactions within facility and community.
- Input complete and accurate patient record and identity of physician of record on computer and patient chart to facilitate appropriate routing of patient information to correct physician.
OB Technician
McKenzie-Willamette Medical Center
Springfield, OR
02.2018 - Current
- Count sponges, sutures, and surgical instruments before, during, and after procedure
- Hand instruments and supplies to surgeons and surgeons' assistants, hold retractors and cut sutures, and perform other tasks as directed by surgeon during operation
- Restock operating room, gathering and placing equipment and supplies and arranging instruments according to instructions, such as a preference card.
- Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
- Maintained aseptic and unobstructed field throughout sterile procedures.
Mental Health Technician
PeaceHealth UD
Eugene, OR
09.2020 - 06.2021
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
OB Technician
PeaceHealth RiverBend
Springfield, OR
06.2011 - 03.2020
- Worked at the desk answering phones, arriving patients, scheduled procedures in CareConnect
- Ordered Supplies and put patient charges in the computer
- Maintain a proper sterile field during surgical procedures
- Clean and restock operating room, gathering and placing equipment and supplies and arranging instruments according to instructions, such as a preference card.
- Worked as part of team of physicians, nurses or other healthcare professionals to manage patient care by assisting with medical procedures or related duties.
- Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
- Collected, evaluated and set up both sterile and non-sterile surgical supplies, instruments and equipment.
- Checked patient identifying information against records to uphold strict security, safety and regulatory standards.
Ward Clerk
PeaceHealth RiverBend
Springfield, OR
09.2008 - 06.2011
- Documented Physician orders in computer system and printed paperwork as needed.
- Filled out records, staffing sheets and patient documents.
- Supported office staff and operational requirements with administrative tasks.
- Organized paperwork such as charts and reports for office and patient needs.
- Answered multi-line phone systems to manage incoming and outgoing calls for the PACU.
ICU CNA
PeaceHealth UD
Eugene, OR
11.2007 - 09.2008
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
CNA, Float Pool
PeaceHealth UD
Eugene, OR
02.2007 - 11.2007
- Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs
- Assist patients with daily hygiene care
- Ensure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff
- Take vitals signs and report changes to RN
- Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising
CNA, Float Pool
Cheyenne Regional Medical Center
Cheyenne, WY
12.2005 - 12.2006
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted rounds with medical staff to promote improved understanding between patients, nursing staff and medical staff to support continued quality of communication and care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Education
Associate of Applied Science - Criminal Justice
Laramie County Community College
Cheyenne, WY05.2003
High School Diploma -
Central High School
Cheyenne, WY05.2000
Skills
- Decision Making
- Data Analysis
- Verbal and Written Communication
- Critical Thinking
- Patient Advocacy
- Problem Resolution
- Operational Records Maintenance
- Epic Systems
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- A member of the Perinatal Bereavement Team
- Unit based council for 4yrs.
Certification
BLS 2/2024
NRP 8/2024
CNA2 8/2023
Resolve Through Sharing 12/23
Timeline
Unit Coordinator
PeaceHealth RiverBend
06.2021 - Current
Mental Health Technician
PeaceHealth UD
09.2020 - 06.2021
OB Technician
McKenzie-Willamette Medical Center
02.2018 - Current
OB Technician
PeaceHealth RiverBend
06.2011 - 03.2020
Ward Clerk
PeaceHealth RiverBend
09.2008 - 06.2011
ICU CNA
PeaceHealth UD
11.2007 - 09.2008
CNA, Float Pool
PeaceHealth UD
02.2007 - 11.2007
CNA, Float Pool
Cheyenne Regional Medical Center
12.2005 - 12.2006
Associate of Applied Science - Criminal Justice
Laramie County Community College
High School Diploma -
Central High School