Erika Reyes
Camarillo,CA
Summary
Dynamic Assistant Manager experienced in enhancing team productivity and customer satisfaction. Skilled in staff training, decision-making, and time management, contributing to seamless daily operations and positive dining experiences.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Habit Burger Grill
Oxnard, CA
03.2018 - Current
- Assisted in training staff on customer service protocols and food safety standards.
- Coordinated daily operations to ensure efficient workflow and timely service delivery.
- Monitored inventory levels, placing orders to maintain stock availability and minimize waste.
- Implemented operational improvements that enhanced team productivity and customer satisfaction.
- Conducted staff performance evaluations, providing constructive feedback to promote professional growth.
- Resolved customer complaints promptly, fostering positive dining experiences and repeat business.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.+
Caregiver
Brain Injury Center
Ventura, CA
07.2022 - 02.2023
- Assisted individuals with daily living activities to promote independence and well-being.
- Administered prescribed medications while ensuring adherence to safety protocols.
- Developed personalized care plans in collaboration with healthcare professionals.
- Monitored patient progress and reported changes to medical staff promptly.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Education
High School Diploma -
Rio Mesa High School
Oxnard, CA08-2018
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Team motivation
- Staff training and development
- Employee scheduling
- Recruiting and interviewing
- Orientation and training
- Employee performance evaluations
- Inventory management
Languages
Spanish
Native or Bilingual
Timeline
Caregiver
Brain Injury Center
07.2022 - 02.2023
Assistant Manager
Habit Burger Grill
03.2018 - Current
High School Diploma -
Rio Mesa High School