Erika Roberts

ORLANDO,FL

Summary

Professional recruiting specialist, adept at sourcing and securing high-caliber talent. Proven ability to enhance recruitment strategies and align hiring practices with organizational goals. Known for fostering team collaboration and adapting to dynamic workforce needs. Expertise in candidate evaluation and relationship management.

Overview

years of professional experience

Work History

Sr. Recruiter /Staffing Manager

Wise Staffing Group

Orlando, FL

06.2018 - 11.2024

Enhanced candidate pipeline by utilizing various sourcing strategies, including social media, networking events, and job postings.
Maintained up-to-date knowledge of industry trends and labor market data to inform recruitment strategies accordingly.
Conducted thorough candidate screenings, resulting in higher quality interviews and placements.
Assisted hiring managers in creating accurate job descriptions that accurately reflected role requirements and attracted qualified applicants.
Operated and maintained applicant tracking and candidate management systems.
Fostered positive candidate experiences through transparent communication throughout the recruiting process.
Developed strong relationships with hiring managers to better understand their needs and successfully fill vacancies in a timely manner.
Provided exceptional support to candidates throughout the interview process, leading to positive feedback and increased offer acceptance rates.
Trained junior recruiters on best practices for sourcing, interviewing, and candidate management.
Negotiated favorable compensation packages for new hires, ensuring company remained an attractive employer of choice.
Regularly attended networking events and conferences to expand professional network and identify potential candidates for future openings.
Followed up with notable applicants sourced via industry-specific pipelines, events, and job fairs.
Actively participated in local job fairs to promote company brand among prospective employees while identifying potential talent matches for current vacancies.
Reduced time-to-fill metrics by implementing efficient applicant tracking systems and prioritizing high-impact roles.
Collaborated with HR team to develop consistent onboarding processes for new hires, improving retention rates within the first year of employment.
Leveraged advanced search techniques and Boolean logic to effectively source passive candidates from various online platforms.
Implemented innovative recruiting techniques to attract top talent in a competitive market.
Streamlined recruitment processes for increased efficiency and improved candidate experience.
Increased diversity hiring initiatives through targeted outreach efforts and partnerships with professional organizations catering to underrepresented groups.
Managed relationships with external recruitment agencies, ensuring timely and cost-effective fulfillment of open positions.
Contributed to the development and implementation of employer branding initiatives, positioning the company as an appealing workplace for prospective talent.
Coordinated schedules to arrange management interviews with applicants.
Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Studied job descriptions and qualifications to determine applicant requirements.
Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Assisted with writing job postings and job descriptions for boards.
Pre-screened resumes prior to sending to corporate hiring managers for consideration.

Medical Administrator

Orlando Arthritis Institute

Orlando, FL

08.2012 - 06.2018

Maintained a positive work environment by fostering open lines of communication among staff members and addressing any concerns or conflicts promptly and professionally.
Increased overall patient satisfaction with the implementation of an efficient feedback mechanism.
Ensured compliance with healthcare regulations through meticulous record-keeping and documentation practices.
Coordinated continuing education opportunities for medical staff members, promoting professional development within the organization.
Handled sensitive patient information with confidentiality, adhering to HIPAA guidelines at all times.
Collaborated with clinicians to develop and implement quality improvement initiatives, resulting in better patient outcomes.
Improved accuracy in billing and insurance claims by regularly reviewing and updating patient information.
Reduced wait times for patients by optimizing appointment scheduling methods.
Streamlined patient registration process by implementing electronic check-in procedures.
Developed policies and procedures that improved operational efficiency while maintaining high standards of care delivery to patients.
Utilized data analytics tools to track performance metrics and identify areas for improvement, implementing targeted initiatives to address identified issues.
Assisted physicians in coordinating care plans by maintaining accurate records of treatment progress notes and diagnostic results.
Managed budgeting processes, securing necessary funding for medical equipment upgrades and staff training programs.
Negotiated contracts with vendors, achieving favorable terms for medical supplies and services utilized within the facility.
Enhanced communication between medical staff and patients through the introduction of a secure messaging system.
Played an integral role in facility expansion efforts, contributing to successful planning and execution of construction projects that added capacity for additional patients without disrupting existing services.
Contributed to the growth of the practice by streamlining referral processes, fostering strong relationships with referring providers.
Oversaw inventory management systems, ensuring adequate supplies were available for daily clinical operations without excess waste or cost overruns.
Facilitated smooth clinic operations by managing staff schedules and coordinating resources effectively.
Improved patient outcomes and delivery of care through improved clinical quality processes.
Ordered medical and laboratory supplies and equipment.
Led diverse team of medical and administrative professionals in day-to-day clinic activities such as patient care, new business development, and patient relations.
Assisted senior physicians and surgeons during assessments, examinations and surgical interventions.
Entered and scanned patient history, current medical conditions and medications into novel EHR system.
Trained and supervised medical students and residents engaged in special activities and procedures.
Monitored patient progress and adjusted treatments accordingly.
Kept informed on advancements in field to contribute to medical research programs.
Verified complex diagnoses to facilitate treatment plans.
Confirmed consistent and accurate medical recordkeeping practices.
Applied continuous process improvement strategies to enhance case management, programs and clinical management.

Education

High School Diploma -

Kelvyn Park High School

06-1999

Skills

Salary and benefits negotiations
Candidate vetting
Candidate pre-screening
Interviewing techniques
Full cycle recruiting
Offer letters
Job fairs planning
Salesforce expertise
Recruitment strategy development
New hire orientations
Candidate tracking
Candidate and client relations
Networking
Team motivation
Human resources policies
Excel spreadsheets
Database creation
Cold-calling
Employment law knowledge
New hire paperwork processing
HIPAA expert
Candidate pipeline management

Background checking
Global Recruitment
Medical terminology expertise
Quality assurance monitoring
Financial reporting experience
Patient records administration
HIPAA
Clinical education
Differential diagnosis
Payment posting
Financial records and reporting
Information gathering and analysis
Financial software
Data entry and management
Activity reporting
Payment questions
Debt collection
Invoice and payment processing
Aging reports analysis
Bookkeeping
Codes reviewing

Languages

English

Full Professional

Spanish