Erika Rodriguez
Pittsburgh,PA
Summary
Results-oriented and detail-driven professional with a proven track record in people operations and organizational platforms. Successfully led high-performing teams and implemented effective strategies to drive business growth and enhance customer satisfaction. Strong analytical and problem-solving skills, with a keen eye for process improvement. Committed to delivering exceptional results and exceeding organizational goals. Seeking a challenging role in a dynamic organization to leverage expertise and contribute to its success.
Overview
13
13
years of professional experience
Work History
Supervisor, Talent Acquisition
Deployed Services
02.2023 - Current
- Oversee the full-cycle recruitment process for a fast-paced, high-volume environment, ensuring the timely hiring of top talent
- Develop and implement effective sourcing strategies, including job postings, social media campaigns, and networking events, resulting in a 20% increase in qualified candidates
- Collaborate with hiring managers to define job requirements and conduct thorough candidate assessments, resulting in a 15% decrease in time-to-fill positions
- Utilize applicant tracking system (ATS) to manage candidate pipeline and track recruitment metrics, providing data-driven insights to drive continuous improvement
- Lead a team of 45 talent acquisition specialists, providing guidance, training, and support to optimize their performance and achieve departmental goals
Women's Trend Personal Stylist
Nordstrom
03.2012 - Current
- Consistently achieved and exceeded monthly sales targets, resulting in recognition as a top-performing stylist within the department
- Developed and maintained a loyal client base through personalized styling consultations, building strong relationships, and providing exceptional customer service
- Collaborated with clients to understand their individual style preferences, body type, and budget to curate personalized wardrobes
- Utilized comprehensive knowledge of fashion trends, designers, and brands to make informed recommendations and create unique looks for clients
- Actively participated in product knowledge training sessions to stay up-to-date with the latest fashion trends and new arrivals
- Conducted regular follow-ups with clients to ensure their satisfaction and proactively address any concerns or issues
- Organized and executed trunk shows and special events, resulting in increased sales and customer engagement
- Mentored and trained new stylists, providing guidance on styling techniques, customer service, and sales strategies
Human Resources Manager
Love's Travel Stops & Country Stores
04.2022 - 02.2023
- Partnered with business leaders to understand their strategic objectives and provided HR consultation and support to drive organizational effectiveness
- Developed and implemented employee engagement initiatives, resulting in a 10% increase in employee satisfaction scores
- Conducted investigations and resolved employee relations issues in a timely and fair manner, ensuring compliance with company policies and legal regulations
- Collaborated with the HR team to develop and deliver training programs on various HR initiatives, including performance management and diversity and inclusion
- Assisted in the development and implementation of HR policies and procedures to ensure alignment with best practices and legal requirements
Human Resources Manager
Lowe's Home Improvement
12.2020 - 04.2022
- Led the recruitment and selection process for all store positions, effectively managing a high volume of requisitions and ensuring the timely hiring of qualified candidates
- Developed and implemented employee retention strategies, resulting in a 15% decrease in turnover rate
- Conducted new hire orientations and facilitated training programs on HR policies, procedures, and compliance
- Managed employee relations issues, conducted investigations, and provided guidance to managers on performance management and disciplinary actions
- Collaborated with cross-functional teams to implement HR initiatives, such as performance appraisal systems and talent development programs
Human Resources Executive Team Leader
Target
07.2018 - 12.2020
- Led a team of HR Experts in the successful implementation of various HR initiatives, resulting in improved employee engagement and retention rates
- Developed and executed comprehensive recruitment strategies, resulting in a 20% increase in qualified applicant pool and a 15% reduction in time-to-fill for critical positions
- Implemented a performance management system that aligned individual goals with organizational objectives, resulting in a 10% increase in overall employee performance ratings
- Led the development and delivery of training programs to enhance employee skills and knowledge, resulting in a 25% improvement in overall employee performance
- Collaborated with cross-functional teams to develop and implement diversity and inclusion initiatives, resulting in a 30% increase in diversity representation within the organization
- Conducted regular employee relations investigations and provided guidance to managers on disciplinary actions, resulting in a 20% reduction in employee relations issues
My Stylist Sales Executive
Macy's
10.2015 - 07.2018
- Consistently exceeded monthly sales targets by 20%, resulting in recognition for outstanding sales performance
- Developed and implemented innovative sales strategies, resulting in a 30% increase in customer base
- Built and maintained long-term relationships with high-value clients, resulting in repeat business and increased customer satisfaction
- Provided personalized styling advice and recommendations to clients, resulting in a 15% increase in average transaction value
- Collaborated with cross-functional teams to effectively manage inventory and ensure timely delivery of products to clients
- Utilized CRM software to track and analyze customer data, enabling targeted marketing campaigns and improved customer engagement
Education
Bachelor of Arts - Multidisciplinary Studies
Texas A & M International University
Laredo, TXSkills
- Talent Acquisition
- ATS
- Performance Management
- Human Resources Management
- Recruiting
- Management
- Human Resources
- Change Management
- Talent Management
- Client Sourcing
- Brand Operations
Languages
Spanish
Native or Bilingual
Timeline
Supervisor, Talent Acquisition
Deployed Services
02.2023 - Current
Human Resources Manager
Love's Travel Stops & Country Stores
04.2022 - 02.2023
Human Resources Manager
Lowe's Home Improvement
12.2020 - 04.2022
Human Resources Executive Team Leader
Target
07.2018 - 12.2020
My Stylist Sales Executive
Macy's
10.2015 - 07.2018
Women's Trend Personal Stylist
Nordstrom
03.2012 - Current
Bachelor of Arts - Multidisciplinary Studies
Texas A & M International University
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