Erika Rodriguez
Verizon Sales Expert
Jersey City
Summary
Customer focused professional with experience in financial transactions, sales, and compliance. Skilled in handling cash, account services, and building client relationships while maintaining accuracy and confidentiality. Proven ability to meet performance goals and deliver excellent customer service in fast paced environments.
Overview
6
6
years of professional experience
1
1
Language
Work History
Verizon Sales Expert
Best Buy
06.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
Premium Consultant
Best Buy
05.2021 - 05.2025
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
Premium Appliance Sales
Pacific Kitchen and Home, Best Buy
08.2019 - 05.2021
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Proactively greet customers, assess their specific project needs, and recommend appliances based on features, benefits, and energy efficiency.
- Demonstrate product functionality on the showroom floor and close sales by meeting or exceeding monthly revenue quotas.
- Maintain deep, up-to-date knowledge of the latest appliance technologies, brand specifications, and vendor promotions.
Education
Vocational Degree - Phlebotomist
Anthem Institute
Jersey City, NJ 05.2001 -
Skills
Strong work ethic
Upselling and cross selling
Payment collection
Problem solving
Sales strategy
Customer service and relationship building
Timeline
Verizon Sales Expert
Best Buy
06.2025 - Current
Premium Consultant
Best Buy
05.2021 - 05.2025
Premium Appliance Sales
Pacific Kitchen and Home, Best Buy
08.2019 - 05.2021
Vocational Degree - Phlebotomist
Anthem Institute
05.2001 -