Erika Roman
Jefferson,GA
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
15
15
years of professional experience
Work History
Eligibility Specialist Medicaid/SNAP
Department of Family and Children Services
Jefferson, GA
07.2024 - 03.2025
- Resolved discrepancies with client applications to verify eligibility.
- Ensured compliance with local, state, and federal regulations during all phases of the eligibility determination process.
- Maintained detailed records of client interactions, ensuring accuracy and confidentiality of sensitive information.
- Reduced errors in eligibility determinations by maintaining thorough knowledge of program guidelines and regulations.
- Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs.
Quality Inspector
Materion Brush Performance Alloys
Shoemakersville, PA
08.2021 - 07.2023
- Inspected alloys with accuracy, reporting problems or defects quickly.
- Utilized gauges, tools and equipment to complete in-depth assessments.
- Documented findings and produced reports to aide management in assessing and correcting quality concerns.
- Set up and ran machinery to inspect exceptional products for industrial needs.
Finisher
East Penn Manufacturing Co
Lyons, Pa
11.2014 - 08.2021
- Adjusted machines to increase productivity for runs.
- Provided guidance, assistance and training to employees when needed.
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Assembled batteries per customer specifications and production guidelines.
Receptionist
Noni’s Car Sales
Bronx, NY
01.2010 - 10.2014
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Business Administration And Management
Reading Community College
Reading, PASkills
- 5S Principles
- Inspections and Audits
- SAP Software
- First Aid & CPR Certified
- Overhead Cranes Certified
- Pallet Jack Certified
- Leadership
Languages
Spanish
Native or Bilingual
Timeline
Eligibility Specialist Medicaid/SNAP
Department of Family and Children Services
07.2024 - 03.2025
Quality Inspector
Materion Brush Performance Alloys
08.2021 - 07.2023
Finisher
East Penn Manufacturing Co
11.2014 - 08.2021
Receptionist
Noni’s Car Sales
01.2010 - 10.2014
Business Administration And Management
Reading Community College