Erika Romero
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Case Manager
Premium Care Services, Inc / Aariel Hospice
05.2023 - 11.2023
- Verified patients eligibility
- Created new patients via Data Soft Logic
- Received and processed new referral orders from EnsoCare/ faxes/ email
- Obtained pertinent medical records required to initiate the home health case
- Obtained and processed orders from MDs for labs, imaging, PT/OT/ST, etc..
- Staffed cases with RN, LVN, PT, PT, ST, SW, CHHA
- Managed 25+ nurses and staff schedules
- Ensured that the frequency of visits were being met
- Ran weekly reports on all active patients
- Checked in with all active patients weekly to ensure that the patient and family are satisfied with our care and services
- Assessed patients and family education and information pertinent to diagnoses and plan of care
- Developed individualized care plans based on the patients assessment findings
- Ran weekly billing reports on active patients to process payment
- Worked on call weekends
- Checked in with concierge MDs weekly to provide them a report of how their referred patients are doing
- Ordered medical supplies
- Arranged IV orders
- Placed medication orders for hospice patients as per MDs approval
- Arranged for urgent/STAT visits for hospice
- Made sure that all nursing notes were completed in a timely manner.
Clinical Care Associate/ Patient Navigator
Cedars Sinai Medical Center- Radiation Oncology
06.2019 - 04.2023
- Checked patients in/out
- Collected co-payments
- Verified insurance eligibility via phone/ portal
- Requested authorizations for treatment w/ various insurance companies
- Filed appeals for denied services
- Roomed patients and obtained prior medical history and vitals
- Requested all pertinent records for patients consults and follow ups
- Called patients as per providers orders with lab results
- Endoscopy and space oar procedure set up
- Reprocessed ultrasound probe and endoscope
- Assisted in opening the new radiation oncology dpt in Tarzana
- Created new workflows
- Ordered office/ medical supplies
- Trained new hires
- Answered phones
- Created new patients charts
- Created the patient medical history forms for radiation oncology
- Created smart phrases in epic for the radiation oncology department
- Scheduled patient consultations and follow ups
- Assisted the patient in coordinating specialty appointments in the order needed for their diagnosis
- Wound care
- Ran weekly staff meetings
- Coordinated MD schedules
- Coordinated residents scheduled to match their attending
- Scheduled meeting between MDs to discuss patient care.
Medical Assistant II
Facey Medical Group
01.2017 - 06.2019
- Worked with Epic (EHR)
- Roomed patients and obtained prior medical history and vitals
- Called patients as per providers orders with lab results
- Follow up with patient calls, if the pt did not answer on the first call
- Administered immunizations
- Administered medications; Toradol, Solu-Medrol, breathing treatments, etc
- Called patients with STAT referrals
- Tested and recorded blood glucose levels
- Changed sterile dressings
- Provided pre- and post-operative care
- Maintained a clean, healthy and safe environment
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- EKG
- Reported any unusual circumstances in the patients' condition or environment.
Float Medical Assistant
St John's Well Child Center
04.2016 - 12.2016
- Worked primarily in the pediatric location
- Obtained vital signs, such as blood pressure and pulse
- Administered immunizations primarily to pediatric patients
- Drew blood on pediatric patients
- Was the primary coverage for the OB/GYN department
- Ran POC orders such as UA dipsticks, HGA1c, Rapid Strep Tests, Rapid Flu test and Hemoglobin
- Worked with Centricity (EHR).
Medical Assistant
Asian Pacific Health Care Venture, Inc.
11.2012 - 04.2016
- Worked with NextGen (EHR)
- Took vital signs, such as blood pressure and pulse
- Tested and recorded blood glucose levels
- Obtained information about patients medical history, drug history, complaints and allergies
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- Blood draws on adult/pediatric patients
- Gave immunizations to adult and pediatric patients
- Obtained immunization inventory monthly
- Stocked medical rooms
- Performed monthly inventory on medical and office supplies
- Placed orders for supplies
- Processed referrals
- Monitored expiration of medical supplies and medications.
Referral Coordinator Medical Assistant
Clinica Monsenor Oscar A. Romero
02.2010 - 02.2011
- Processed referrals through MedPoint Management
- Followed up with patient and arranged appointments with the specialist they were being referred to
- Obtained records after patient saw specialist
- Was in charge of abnormal pap-smears and assuring patients were scheduled for a repeat f/u appt.
Education
GED -
American Career College
Los Angeles, CA01.2009
Medical Assistant Certificate -
American Career College
Los Angeles, CA01.2009
Skills
- Bilingual (Spanish)
- EHR (epic super-user)
- Knowledge of insurance
- Knowledge of CPT and ICD-9/10 codes
- Knowledge of oncology procedures and terminology
- Well organized
- Multi-specialty experience
- Efficient and reliable team player
- Venipuncture/blood draw
- BLS Certified (exp: 2025)
- Quick learner
- Type 50 WPM
- Communicative Skills
- Referral Coordination
- Patient Education
- Clinical Documentation
- Resource Coordination
- Inventory Management
- Patient-Focused Care
- Patient Flow Management
- Data Entry
- Administrative Leadership
Accomplishments
2021 and 2022 Patient Achievement Award
Certification
BLS certification 04/2023- 04/2025
Fire Safety Card
Phlebotomy certified
References
Available upon request
Languages
Spanish
Professional Working
Timeline
Case Manager
Premium Care Services, Inc / Aariel Hospice
05.2023 - 11.2023
Clinical Care Associate/ Patient Navigator
Cedars Sinai Medical Center- Radiation Oncology
06.2019 - 04.2023
Medical Assistant II
Facey Medical Group
01.2017 - 06.2019
Float Medical Assistant
St John's Well Child Center
04.2016 - 12.2016
Medical Assistant
Asian Pacific Health Care Venture, Inc.
11.2012 - 04.2016
Referral Coordinator Medical Assistant
Clinica Monsenor Oscar A. Romero
02.2010 - 02.2011
GED -
American Career College
Medical Assistant Certificate -
American Career College
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