Erika Salvador
Long Island,NY
Summary
Experienced Surgical Coordinator and Practice Manager with nearly 20 years of healthcare experience, including extensive work in plastic surgery and medical office administration. Skilled in coordinating surgical procedures, managing physician schedules, educating patients, processing financial transactions, and supervising front-office teams. Recognized for delivering attentive patient care, maintaining accurate records, and supporting efficient daily operations in fast-paced medical practices.
Overview
1
1
Language
20
20
years of professional experience
Work History
Surgical Coordinator
South Shore Cosmetic Surgeons
08.2025 - 09.2026
- Coordinated cosmetic and reconstructive surgical procedures from initial consultation through postoperative care.
- Scheduled surgeries and coordinated availability among surgeons, anesthesiologists, surgical facilities, and patients.
- Communicated with patients throughout the surgical process, addressing questions and helping them prepare for their procedures.
- Facilitated patient communication throughout surgical process, addressing questions and ensuring preparedness for procedures.
- Gathered and verified preoperative testing, medical documentation, consent forms, and surgical clearance information for accuracy and compliance.
- Maintained accurate patient records, appointment schedules, and procedure documentation within the electronic medical record system.
- Managed surgical deposits and payments, clearly explaining practice policies and financial obligations to enhance patient understanding.
- Supported office operations, patient follow-up, and promotional efforts for cosmetic procedures and treatments.
Practice Manager/Surgical Coordinator
Wall Street Cosmetic Surgery
11.2011 - 06.2025
- Supervised a team of 10 employees across luxury plastic surgery practices in Long Island and Manhattan, promoting strong performance and patient satisfaction.
- Prepared biweekly schedules and payroll for front-office staff, ensuring accuracy and timely processing to support operations.
- Coordinated surgical procedures with physicians, anesthesiologists, facilities, and patients.
- Obtained preoperative testing and medical clearances and verified that required documentation was completed before surgery.
- Assisted physicians during consultations by explaining procedure pricing, payment options, and financing applications.
- Monitored and replenished office supplies, facilitating uninterrupted daily operations and enhancing team efficiency.
- Assisted physicians and patients by performing medical assistant duties.
- Prepared biweekly schedules and payroll for front-office staff while maintaining accuracy and timeliness.
- Coordinated surgical procedures with physicians, anesthesiologists, and facilities, ensuring seamless communication and optimal patient care.
- Monitored and replenished office supplies to support uninterrupted daily operations.
- Performed medical assistant duties as needed to support physicians and patients.
Receptionist/Medical Transcriptionist
New York Physical Medicine
01.2011 - 12.2011
- Transcribed and edited medical documents, ensuring accuracy and adherence to documentation standards for effective patient care.
- Managed high volume of telephone calls and scheduled patient appointments, enhancing patient experience through professionalism and accuracy.
- Prepared and organized patient charts and scanned medical documents into the EMR system.
- Maintained medical files and databases, conducting random chart reviews to uphold quality assurance standards.
Medical Assistant Supervisor
Comprehensive Pain Care-LI
09.2006 - 06.2010
- Supervised team of four medical assistants, ensuring adherence to clinical standards and office procedures for optimal patient care.
- Trained new employees in suture removal, wound care, patient preparation, and clinical protocols, enhancing team competency and patient outcomes.
- Prepared procedure rooms for complex ambulatory procedures while maintaining readiness and safety.
- Provided patients with detailed preoperative and postoperative care instructions.
- Managed authorizations and billing through Tiger Medical Billing System, streamlining processes to support efficient patient flow.
Education
Associate of Science - Liberal Arts
Suffolk County Community College
Selden, NY01.2009
Certified Medical Assistant/Phlebotomist - undefined
Branford Hall Career Institute
Bohemia, NY01.2006
Skills
- Surgical scheduling and coordination
- Patient education and support
- Preoperative and postoperative coordination
- Medical terminology and transcription
- Practice and appointment management
- Staff supervision and training
- Financial transactions and payment collection
- Electronic medical records (EMR)
- Medical clearances and preoperative testing
- Customer service and patient relations
- Microsoft Office, Excel, and Outlook
- Bilingual English and Spanish
Languages
Spanish: Professional proficiency in speaking and writing
Timeline
Surgical Coordinator
South Shore Cosmetic Surgeons
08.2025 - 09.2026
Practice Manager/Surgical Coordinator
Wall Street Cosmetic Surgery
11.2011 - 06.2025
Receptionist/Medical Transcriptionist
New York Physical Medicine
01.2011 - 12.2011
Medical Assistant Supervisor
Comprehensive Pain Care-LI
09.2006 - 06.2010
Certified Medical Assistant/Phlebotomist - undefined
Branford Hall Career Institute
Associate of Science - Liberal Arts
Suffolk County Community College