Erika Schaefer
Lawrence,PA
Summary
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Bartender
The Railyard
Bridgeville, Pennsylvania
07.2022 - 03.2024
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Helped others when they needed
- Always smiled
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Stocked ice bins and coolers as needed throughout shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Performed opening and closing duties including restocking supplies.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Developed good working relationships with fellow employees through effective communication.
Server
Primanti Brothers
Washington, Pennsylvania
09.2016 - 05.2022
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
Server
Applebee's Grill + Bar
Canonsburg, Pennsylvania
08.2012 - 08.2016
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
Doctor's Receptionist
South hills recovery project
Pittsburgh, Pennsylvania
02.2011 - 05.2012
- Greeted and registered patients upon arrival to the clinic.
- Assisted in scheduling appointments for patients, including follow-up visits.
- Provided information regarding services offered by the clinic.
- Contacted insurance companies and did necessary paperwork to get the individuals medication approved.
- Sorted files
Education
High School Diploma -
Upper Saint Clair High School
Pittsburgh, PA05-2009
Some College (No Degree) - Business
California University of Pennsylvania
California, PASome College (No Degree) - Medical Assisting
CCAC
Pittsburgh, PASkills
- Basic accounting
- Organizational ability
- Outgoing Personality
- Performance Improvement
- Complex Problem-Solving
- Team training and development
- Cash and credit transactions
- Inventory
- Professional Appearance
- Service-oriented mindset
- Outstanding customer service
Timeline
Bartender
The Railyard
07.2022 - 03.2024
Server
Primanti Brothers
09.2016 - 05.2022
Server
Applebee's Grill + Bar
08.2012 - 08.2016
Doctor's Receptionist
South hills recovery project
02.2011 - 05.2012
High School Diploma -
Upper Saint Clair High School
Some College (No Degree) - Business
California University of Pennsylvania
Some College (No Degree) - Medical Assisting
CCAC