Erika Schott

• Managed teams within Agile, Scrum, SAFe, and Continuous Flow frameworks.
• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
• Supervised team members to confirm compliance with set procedures and quality requirements.
• Worked with team to identify areas of improvement and devised solutions based on findings.
• Built strong relationships with customers through positive attitude and attentive response.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Mentored and guided employees to foster proper completion of assigned duties.
• Promoted high standards through personal example to help each member understand expected behaviors and standards.
• Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
• Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
• Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
• Collaborated with clients to determine project specifications and scope.
• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
• Trained and mentored competent and flexible workforce to meet project needs and promote positive work environment.
• Developed positive working relationships with stakeholders to effectively coordinate work activities.

• Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
• Tested functionality and compatibility of updates in comparison to existing application functions.
• Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.

Worked with developers to identify and remove software bugs using a combination of functional and regression test suites for web and client-server applications.

Responsible for smart device app development and support

• Designed and created an iPhone application to communicate with company specific hardware; Received patent for Android version
• Created and executed test procedures for hardware and software testing

• Implemented visually based monitoring systems for new automotive production facilities
• Trained assembly line operators to use an error proofing system
• Assisted in development and implemented testing for prototype GPS system