- Enjoying the art of baking and pastry-making, experimenting with recipes
- Love Plants!
- Love Traveling and all the exploring with food and local exclusives!
- Cooking
- Enjoy hobbies that combine physical activity with outdoor exploration
- Reading
Erika Sistrunk
Frisco
Summary
Dedicated professional known for exceptional customer service and teamwork. Experienced in high-volume settings, focusing on responsible alcohol service and effective communication to drive customer satisfaction.
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
Puttery
The Colony, TX
07.2024 - Current
- Crafted innovative cocktail recipes, enhancing customer experience and engagement.
- Trained new staff on bar operations, improving team efficiency and service quality.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Served high customer volumes during special events, nights, and weekends.
- Prepared garnishes by evenly slicing and pitting fruits.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Maintained impeccably clean, attractive and well-stocked bar area.
Concrete Superintendent
Nueces Concrete
McKinney, TX
04.2020 - Current
- Coordinated project schedules, optimizing resource allocation and workflow efficiency across multiple job sites.
- Supervised daily concrete operations, ensuring adherence to safety protocols and quality standards.
- Collaborated with subcontractors to ensure timely delivery of materials and compliance with project specifications.
- Assisted in business development efforts by cultivating strong relationships with clients, attending industry events, and staying informed about potential projects in the pipeline.
Bartender
Lava Cantina The Colony
The Colony, TX
05.2021 - 07.2024
- Enhanced customer experience through personalized service and prompt attention to needs.
- Monitored compliance with health and safety regulations, maintaining a clean work environment.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
High School Diploma -
Greeley Central High School
Greeley, COSkills
- Strong multitasking
- Highly reliable
- Team player attitude
- Responsible alcohol service
- Professional appearance
- Hospitality service expertise
- Alcohol awareness
- Changing beer kegs
- Basic accounting
- Aloha POS
- Cash register operation
- Safe food handling procedures
Certification
TABC & Food Handler certified.
Interests
Timeline
Bartender
Puttery
07.2024 - Current
Bartender
Lava Cantina The Colony
05.2021 - 07.2024
Concrete Superintendent
Nueces Concrete
04.2020 - Current
High School Diploma -
Greeley Central High School