Summary
Overview
Work History
Education
Skills
Timeline
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Erika Smith

Clinton,AR

Summary

Dedicated professional with a with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.

Overview

34
34
years of professional experience

Work History

Owner/Operator

ES Catering
05.1997 - Current
  • Offered advice and assistance to customers, paying attention to special needs or wants for their special events.
  • Responded to customer requests for products, services, and other needs to make their event special.
  • Communicated with customers to review catering goals and budget, deliver quotes and proposals, schedule event and carry out catering needs as contracted.
  • Coordinated with catering staff to deliver food services for special events and functions.

Sales Associate/Decorator

Haynes, Ace Hardware
05.2019 - 11.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Teacher- Retired

Conway Public Schools
07.2008 - 08.2022
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Incorporated multiple types of teaching strategies into classroom.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.


Sales Associate, Buyer, Summer Manager

Baker Drugs Store And Gifts
08.1989 - 05.2011
  • Engaged with customers to build rapport and loyalty.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Maintained key item stock levels and wrote or expedited purchase orders.
  • Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Co-Owner

Sweet T's Catering/Food Truck
03.2003 - 03.2010
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Purchased food and cultivated strong vendor relationships.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Coordinated with catering staff to deliver food services for special events and functions.

Education

Master of Science - Education Administration

University of Central Arkansas
Conway, AR
05.1998

Skills

  • Strategic Planning
  • Articulate Communication
  • Adaptable and Flexible
  • Approachable and Outgoing

Timeline

Sales Associate/Decorator

Haynes, Ace Hardware
05.2019 - 11.2022

Teacher- Retired

Conway Public Schools
07.2008 - 08.2022

Co-Owner

Sweet T's Catering/Food Truck
03.2003 - 03.2010

Owner/Operator

ES Catering
05.1997 - Current

Sales Associate, Buyer, Summer Manager

Baker Drugs Store And Gifts
08.1989 - 05.2011

Master of Science - Education Administration

University of Central Arkansas

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Erika Smith