Erika Smith
Lavonia,Georgia
Summary
Offering friendly and professional demeanor, ready to learn and excel in dynamic Receptions environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in a Receptionist role.
Overview
1
1
year of professional experience
Work History
Server
Tokyo Sushi & Steakhouse
Toccoa, GA
03.2026 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Assisted in menu knowledge to enhance guest experience and satisfaction.
- Managed table assignments efficiently to optimize workflow and service delivery.
- Collaborated with kitchen staff to ensure timely food preparation and presentation.
- Maintained cleanliness and organization of dining area for optimal guest comfort.
- Handled cash transactions accurately, ensuring secure payment processing.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Arnold’s of Seneca
Seneca, SC
10.2025 - 03.2026
- Adapted quickly to changing restaurant demands during peak hours.
- Supported team members by training new servers on operational procedures.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
High School Diploma -
Hart County High School
Hartwell, GA05.2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Cleanliness standards
- Performance improvement
Timeline
Server
Tokyo Sushi & Steakhouse
03.2026 - Current
Server
Arnold’s of Seneca
10.2025 - 03.2026
High School Diploma -
Hart County High School