Erika Soto-Rivera
Summary
Highly skilled professional with extensive experience in managing complex, large-scale databases. Proficient in SQL and advanced database management systems, coupled with a deep understanding of database architecture and data modeling. Exceptional troubleshooting abilities and a commitment to technological advancement. Boasts over 20 years of clinical and administrative experience in healthcare, with a proven track record in leading system upgrades and integrations. A detail-oriented and organized team player capable of managing multiple projects simultaneously with utmost precision.
Overview
20
20
years of professional experience
Work History
LIMS Database Analyst LabCorp and Quest Diagnostic
UCSD Hepatology Dept
06.2020 - 02.2024
- Entered and retrieved numerical data into and from databases in a timely and accurate manner.Designed, programmed and maintained data uploads from various sources.
- Developed and maintained data automation tools
- Prepared professional and regulatory reports.
- Provided end user technical support for a variety of applications.
- Modified existing software to correct errors, adapt to new hardware and improve performance.
- Applied performance tuning techniques.
- Evaluated and conducted technical and functional research and analysis.
- Orchestrated the project's vision, setting objectives to combine LIMS capabilities with the EPIC EHR system, ensuring seamless lab order and results integration from LabCorp and Quest Diagnostics.
- Reduced data redundancy with the normalization and proper design of database tables.
- Assisted in migrating legacy databases to modern platforms, minimizing downtime during transitions.
- Worked closely with IT staff to ensure seamless integration of database elements into new or existing applications, promoting optimal system functionality.
Medical Assistant III/Clinical Administrative Assi
UCSD Hepatology Dept
01.2019 - 02.2024
- Operated a modern 6 MGD surface water treatment plant.
- Maintained adequate water storage tank levels and pressures to meet water demand.
- Implemented process changes.
- Recorded gas volumes and processed analyzer readings.
- Recorded inside and outside process readings on daily log sheets.
- Enforced security of the plant entrances by checking the identification and recording names of visitors.
- Procured materials and supplies to complete daily tasks.
- Adjusted pumping systems, chemical feeders, auxiliary equipment, control systems storage tank levels and pump stations indicators.
- Loaded and unloaded treatment plant chemicals.
- Monitored flows, pressures, chemical feeds levels and water quality indicators.
- Handled preventive and corrective maintenance to maintain proper equipment safety and functionality.
- Developed deep understanding of regulatory requirements concerning quality, reporting standards, emergency notifications, permit renewals and inspections.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Medical Assistant II
UCSD Moore's Cancer Center
01.2016 - 12.2021
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Conducted community outreach events to promote wellness initiatives and expand access to healthcare services within the local area.
- Called and faxed pharmacies to submit prescriptions and refills.
Electronic Health Records System Upgrade
UCSD Moore's Cancer Center
06.2016 - 12.2020
- Spearheaded the upgrade of the EPIC electronic health records system to enhance patient data management and operational efficiency across multiple departments.
- Collaborated with IT specialists and software developers to design and implement custom features tailored to the unique needs of the Hepatology department.
- Implemented filing systems that reduced document retrieval times and increased overall productivity.
- Assisted in the development of departmental policies related to health records management, ensuring consistency and compliance across all staff members.
- Coordinated with IT professionals to troubleshoot issues related to electronic health record software, reducing system downtime and improving accessibility for clinical staff.
- Assisted in audits of health records, ensuring compliance with federal and state regulations.
Medical Assistant II
Scripps Memorial Hospital
03.2014 - 01.2016
- Worked across multiple specialties, adapting to different clinical environments and software systems, highlighting flexibility and technical acumen.
- Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Obtained client medical history, medication information, symptoms, and allergies.
Lab Assistant I/Medical Assistant II
Synergy Research Centers
01.2013 - 01.2015
- Collected data and samples.
- Contributed to the successful completion of research projects by effectively managing time, resources, and workload while maintaining a high level of quality control.
- Conducted DNA, RNA and protein extraction and quantification using spectrophotometer and gel electrophoresis.
- Logged samples correctly into computerized tracking system.
- Carefully reviewed test results for accuracy.
- Utilized GIS, Blueprints and schematics.
- Train ed other employees.
- Contributed to interdisciplinary research efforts through effective collaboration with other scientists and researchers.
- Ensured accurate test results with proper use of lab equipment and adherence to protocols.
Education
Certifications - HealthCare
Kaplan University
Riverside, United States09.2007
Skills
- Clinical Software Proficiency
- Process improvements
- Data Management and Integrity
- Advanced Excel spreadsheet functions
- Knowledge of Clinical Trial Processes
- Independent worker
- SQL and Databases
- Accurate and detailed
- Communication and Coordination
- Technical Support and Training
- Regulatory Compliance
- Market Analysis
- Metric report design
Accomplishments
- Used Microsoft Excel: To develop inventory tracking spreadsheets.
- Resolved: Product issue through consumer testing.
- Database Optimization: Led a project to optimize the LIMS database structure, resulting in a 40% improvement in database query response times and supporting more concurrent users without performance degradation.
- Collaborative Platform Enhancement: Improved Labwaves to make it easier for researchers from different places to work together. This speeded up shared research projects by making it easier to exchange data and talk to each other.
Timeline
LIMS Database Analyst LabCorp and Quest Diagnostic
UCSD Hepatology Dept
06.2020 - 02.2024
Medical Assistant III/Clinical Administrative Assi
UCSD Hepatology Dept
01.2019 - 02.2024
Electronic Health Records System Upgrade
UCSD Moore's Cancer Center
06.2016 - 12.2020
Medical Assistant II
UCSD Moore's Cancer Center
01.2016 - 12.2021
Medical Assistant II
Scripps Memorial Hospital
03.2014 - 01.2016
Lab Assistant I/Medical Assistant II
Synergy Research Centers
01.2013 - 01.2015
Certifications - HealthCare
Kaplan University
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