Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ERIKA TIJERO

Madera,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Teller

Noble Credit Union
Fresno, California
11.2024 - Current
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
  • Resolved customer complaints quickly and efficiently in order to maintain positive relationships.

  • Balanced cash drawers on a daily basis.

Teller

Citizens Business Bank
Madera, CA
02.2019 - 05.2019
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services
  • Balanced cash drawers on a daily basis
  • Provided exceptional customer service while accurately processing routine transactions
  • Verified customers' identification to ensure compliance with laws and regulations
  • Maintained confidentiality of all customer records and information according to company policies
  • Researched discrepancies between actual cash amounts and records of transactions for accuracy

Receptionist

San Joaquin Valley College
Madera, CA
10.2018 - 02.2019
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel
  • Performed data entry tasks into various computer systems accurately and promptly
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary
  • Maintained an organized filing system of confidential client information in accordance with company policy

Education

High School Diploma -

Ripperdan High School
Madera, CA
06.2009

Associate of Science - Criminology

Madera Community College
Madera, CA

Skills

  • Cash Handling
  • Customer Relationship Building
  • Strong Work Ethic
  • Exceptional Customer Service
  • Spanish Speaking
  • Reliable
  • Excellent Communication Skills

  • MS office proficient
  • Attention to detail

Languages

Spanish

Timeline

Teller

Noble Credit Union
11.2024 - Current

Teller

Citizens Business Bank
02.2019 - 05.2019

Receptionist

San Joaquin Valley College
10.2018 - 02.2019

High School Diploma -

Ripperdan High School

Associate of Science - Criminology

Madera Community College
ERIKA TIJERO