Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erikk Moore

Chicago,IL

Summary

I am looking for a position that allows me to make the most of my skills in Microsoft Word, Excel, and PowerPoint, especially in
roles where I can assist with backend operations to ensure a store or business runs efficiently. I am eager to contribute in any
way that helps streamline processes and improve workflow.

Overview

12
12
years of professional experience

Work History

Sales Associate

American Mattress Company
08.2024 - Current
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Server

Benihana Restaurant
11.2023 - 08.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.6
  • Supported needs of 4 - person wait staff who attended to specific needs of countless customers daily

Bartender & Server

Kings Dining And Entertainment
03.2020 - 04.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Supported needs of 5- person wait staff who attended to specific needs of countless customers daily.

Delivery Driver

Amazon Courier Express
11.2018 - 02.2020
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated light trucks to deliver loads as far as 30 miles from home location.

Sales Associate & Stock Unloading

Walmart
04.2014 - 08.2018
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Responsible for unloading deliveries
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Sales Associate & Back of House Specialist

Toys "R" Us
08.2013 - 03.2014
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Managed inventory and Stock organization

Education

Some College (No Degree) - General Studies

Malcolm X College
Chicago, IL

High School Diploma -

Michele Clark
Chicago, IL
01-2011

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Proficient in Microsoft Word, Excel, and PowerPoint
  • Strong Listening and Communication skills

Timeline

Sales Associate

American Mattress Company
08.2024 - Current

Server

Benihana Restaurant
11.2023 - 08.2024

Bartender & Server

Kings Dining And Entertainment
03.2020 - 04.2020

Delivery Driver

Amazon Courier Express
11.2018 - 02.2020

Sales Associate & Stock Unloading

Walmart
04.2014 - 08.2018

Sales Associate & Back of House Specialist

Toys "R" Us
08.2013 - 03.2014

Some College (No Degree) - General Studies

Malcolm X College

High School Diploma -

Michele Clark

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