Multi-talented General Sales Manager versed in the Automotive industry practices, needs and customers. Offering 24 years' experience in the field along with skill in building and leading successful sales teams.
Overview
14
14
years of professional experience
Work History
Used Car Director
Angela Krause Ford/Lincoln
03.2020 - Current
Improved online presence by enhancing website content, showcasing inventory, and incorporating customer testimonials.
Increased used car sales by implementing strategic marketing initiatives and optimizing inventory management.
Collaborated with finance department to develop attractive financing options for customers, increasing overall sales revenue.
Maintained operations in accordance with used car sales laws.
Optimized trade-in evaluation procedures to maximize value for both dealership and customers, improving customer retention rates.
Initiated data-driven decision-making processes by analyzing sales metrics and identifying areas of improvement within the dealership''s operations.
General Sales Manager
Carey Paul Honda
12.2018 - 02.2020
Managed, hired and trained a number of high-performing sales and support team, maximizing overall profitability by setting benchmarks throughout budget development.
Mentored and directed employees by conducting one-on-one meetings with salespeople.
Identified weaknesses and implemented sales and business practices training to improve performance.
Sales Manager
Asbury Automotive Group Inc.
05.2018 - 12.2018
Formalized sales process to enhance operations and promote acquisition of new customers.
Planned and executed in-store promotional events to increase customer engagement and sales revenues.
Monitored customer complaint trends to drive satisfaction improvements and adjusted operational strategies to reduce issues.
Created and finalized quotes to complete deals between company, vendors and customers.
Boosted monthly sales and exceeded lead conversion and sales goals.
Transitioned CRM strategy to automate leads management.