Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Erin Afriyie

Blacklick,OH

Summary

Dynamic Sales Associate with proven expertise in customer service and problem-solving skills honed across roles at Macy's, Lily Pulitzer, and Carters. Excelled in building customer relationships, enhancing store visual appeal, and efficiently managing financial transactions. Demonstrates exceptional teamwork and an outgoing personality, driving customer satisfaction and repeat business. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Sales Associate

Macys
06.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

Lily Pulitzer
09.2022 - 05.2024
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.

Sales Associate

Carters
09.2021 - 09.2022
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Store Associate

Panera Bread
06.2021 - 08.2021
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.

Education

Kent State University
Kent, OH
08.2024 - 05.2028

High School Diploma -

Licking Heights Highschool
Pataskala, OH
05.2024

Skills

    Customer Service

    Teamwork and Collaboration

    Time Management

    Problem-solving skills

    Reliable and punctual

    Excellent people skills

    Goal-Oriented

    Outgoing Personality

    Exceptional customer service

Languages

English
Native or Bilingual
Twi
Native or Bilingual

References

Carters- (614) 751-8934

Panera Bread- (614) 864-3500

Lily Pulitzer- (614) 475-4486

Macys- (614) 342-2300

Timeline

Kent State University
08.2024 - 05.2028

Sales Associate

Macys
06.2024 - Current

Sales Associate

Lily Pulitzer
09.2022 - 05.2024

Sales Associate

Carters
09.2021 - 09.2022

Store Associate

Panera Bread
06.2021 - 08.2021

High School Diploma -

Licking Heights Highschool

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Erin Afriyie