Summary
Overview
Work History
Education
Skills
my family has always been involved in rescue and rehab, as well as breeding many types of animals.
Timeline
Generic

Erin Austin

Spartanburg,SC

Summary

Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business. Friendly [Job Title] with reputation for exceeding performance benchmarks in retail settings. Dependable team player with great communication and organizational skills. Courteous and self-motivated with talent for creating effective merchandise displays. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

18
18
years of professional experience

Work History

Store Associate

Aldi's
12.2022 - 03.2024
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.

Receptionist

Inn the Dog House
11.2021 - 10.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Shipping Clerk

Dollar General Warehouse
08.2020 - 09.2021
  • Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
  • Reviewed order data to verify transactions and shipping dates.
  • Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
  • Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
  • Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.

Bar Manager

O'Charley's
03.2006 - 06.2020
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Education

No Degree - Business Administration And Management

SCC
Spartanburg, SC

Skills

  • Customer Service
  • Customer Assistance
  • Cash Handling Accuracy
  • Attention to Detail Focus
  • Inventory Control
  • Store Cleanliness Maintenance
  • Time management mastery

my family has always been involved in rescue and rehab, as well as breeding many types of animals.

I have had some pretty amazing experiences with many types of animals, thanks to my family! My brother in law has done DNR for as long as I can remember, as well as assisting in the rescue & rehab of certain animals. We have rehabilitated several hawks, a few owls( both are just beautiful birds), also many Opossum, skunk, and racoon families. My family has had the privilege to be involved in the breeding of quite a few different animals like cockatiel birds, rabbits, chickens and ducks, and of course dogs( German Shepherds, Beagles, Boxers, Golden Retrievers). In addition to all of this we have raised a few exotic birds, my sister has two African Gray parrots. Paco, the 1st one was bought as an egg and we hand raised him. He is now 28 years old and I couldn't be more pleased that I am his favorite person! The newer one, Rosco was a rescue and is now thriving as well. These guys are so intelligent it's crazy! The next love of my life will be a Moluccan Cockatoo, a very beautiful and charismatic bird who can grow old with me. I currently have 3 adult dogs, and 6 puppies left to find 4-ever homes for. As you can see, I have hands on experience with several animals, but my heart tends to lean toward dogs and birds! Nothing would make me happier than to make a career out of helping animals. I truly want to become a Vet tech, and I am ready and willing to take any classes needed!

Timeline

Store Associate

Aldi's
12.2022 - 03.2024

Receptionist

Inn the Dog House
11.2021 - 10.2022

Shipping Clerk

Dollar General Warehouse
08.2020 - 09.2021

Bar Manager

O'Charley's
03.2006 - 06.2020

No Degree - Business Administration And Management

SCC
Erin Austin