Erin Bagley
Warrington,PA
Summary
Proven leader and exceptional communicator, excelled in high-volume dining environments at TrueFood Kitchen and other establishments. Mastered multitasking, ensuring top-notch customer service and efficient POS handling. Trained teams, fostering a culture of excellence and safety. Achievements include significant improvements in guest engagement and operational workflow. Skills include exceptional customer service and cash handling.
Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
7
7
years of professional experience
Work History
Server
TrueFood Kitchen
10.2023 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Condado Tacos
02.2020 - 10.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
Hostess
94th Aero Squadron Restaurant
06.2018 - 12.2019
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Shift Leader
Smoothie King
08.2017 - 11.2019
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Education
High School Diploma -
Gahanna Lincoln High School
Gahanna, OH05-2019
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- High volume dining
- Customer service
Timeline
Server
TrueFood Kitchen
10.2023 - 11.2024
Server
Condado Tacos
02.2020 - 10.2023
Hostess
94th Aero Squadron Restaurant
06.2018 - 12.2019
Shift Leader
Smoothie King
08.2017 - 11.2019
High School Diploma -
Gahanna Lincoln High School
Similar Profiles
Christiano CAVALLOChristiano CAVALLO
Bartender at Truefood KitchenBartender at Truefood Kitchen
Chloe BrewingtonChloe Brewington
Server/Bartender at Clutch Kitchen & Kitchen and KocktailsServer/Bartender at Clutch Kitchen & Kitchen and Kocktails
Jennylyn SiapnoJennylyn Siapno
Business Owner at Joen's Kitchen (Cloud Kitchen)Business Owner at Joen's Kitchen (Cloud Kitchen)
Jade VeitJade Veit
Alumni Relations & Stewardship Officer at The Pennsylvania State UniversityAlumni Relations & Stewardship Officer at The Pennsylvania State University
Lindsay SchmidtLindsay Schmidt
Speech Language Pathologist Assistant (Part Time) at KidologySpeech Language Pathologist Assistant (Part Time) at Kidology