An opportunity to provide reliable, friendly, meticulous, and experienced administration and support as an Administrative Assistant/Front Desk Receptionist in a professional office environment.
Overview
34
34
years of professional experience
Work History
Receptionist
Life Care Center at Wells Crossing
Orange Park, FL
01.2024 - Current
Manage front desk operations and ensure smooth visitor experiences.
Coordinate appointment scheduling and maintain accurate patient records.
Assist residents and families with inquiries, fostering a supportive environment.
Utilize office procedures that enhance communication across departments.
Administrative Assistant
American Hearing Care
Orange Park, FL
04.2017 - 12.2023
Perform general office and administrative duties assisting the Hearing Aid Specialist (HAS) with the patient process.
Successfully utilize the scheduling system (Sycle) to maximize test opportunities for the office.
Responsible for professionally answering incoming phone calls and messages.
Process and document clinic forms accurately to ensure HIPAA and State law compliance (i.e., patient records, financial forms, and insurance contracts).
Verify patient eligibility, submit insurance claims. Manage process until claim is funded.
Maintain a clean and welcoming office and work environment.
Secretary/Receptionist
The John Clarke Retirement Center
Middletown, RI
09.1991 - 01.2001
Answer incoming telephone calls to the center.
Greet, help, and/or direct incoming visitors, including residents, arriving at the front window.
Perform administration/secretarial support for Administrator, Department Heads, Office Manager, and Office Bookkeeper such as typing/printing letters and reports, copying, filing, faxing, receiving payments, sorting mail, and refilling postage.
Print, copy, and collate monthly financial reports for Board of Trustees.
Maintain various signs in the facility in regards to news, events, and daily menus.
Maintain Personal Needs resident accounts and Petty Cash office account.