Erin Bernard
San Francisco,CA
Summary
Detail-oriented team player seeking an entry-level position as a Public Safety Communications Dispatcher. Adept at critical thinking, communication, and problem-solving. Eager to apply real life knowledge and learn on the job to contribute to the safety and well-being of the community. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
2
2
years of professional experience
Work History
Lead Sales Key Holder
Kiehl's
10.2021 - Current
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Managed customer needs and delegated tasks to employees for optimal coverage.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Implemented loss prevention strategies to minimize store shrinkage.
- Prepared and submitted reports to keep management informed of sales activities and progress.
Education
Psychology
City College of San Francisco
San Francisco, CAHigh School Diploma -
Galileo Academy of Science And Technology
San Francisco, CA2009
Skills
- Strong verbal and written communication skills
- Ability to remain calm and focused in high-stress situations
- Quick learner with a proactive and detail-oriented approach
- Familiarity with radio communication equipment and some emergency response protocols
- Basic knowledge of Computer with Microsoft, Excel and Powerpoint
- Team player with a willingness to collaborate and adapt to dynamic situations
Timeline
Lead Sales Key Holder
Kiehl's
10.2021 - Current
Psychology
City College of San Francisco
High School Diploma -
Galileo Academy of Science And Technology
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